Cause: The HP Photosmart is turned off.
Solution: Turn the HP Photosmart on.
Cause: The computer is turned off.
Solution: Turn the computer on.
Cause: The HP Photosmart is not properly connected to the computer.
Solution: Check the connection from the HP Photosmart to your computer. Verify that the USB cable is securely plugged into the USB port on the back of the
HP Photosmart. Make sure the other end of the USB cable is plugged into a USB port on your computer. After the cable is connected properly, turn the HP Photosmart off and then on again.
For more information on setting up the HP Photosmart and connecting it to your computer, see the Setup Guide that came with the HP Photosmart.
Troubleshooting
Wired network setup troubleshooting
This section addresses problems you might encounter setting up a wired network. This section contains the following topics:
•The computer is unable to discover the HP Photosmart
•The Printer not Found screen appears during installation
The computer is unable to discover the HP Photosmart
Cause: Cables are not connected properly.
Wired network setup troubleshooting | 109 |