
Troubleshooting
Chapter 12
Other users on the network can access my memory card or storage device
Cause: The Common Internet File System (CIFS) server in the HP Photosmart does not support authentication. This is a limitation of the CIFS server.
The CIFS server is included in all
Solution: Every user on the network can access the memory card or storage device.
Error message: Cannot find the file or item. Make sure the path and file name are correct.
Cause: The Common Internet File System (CIFS) server in the HP Photosmart is not operational.
The CIFS server is included in all
Solution: Retry your task at a later time.
Errors
This section contains the following categories of messages on your device:
•Device messages
•File messages
•General user messages
•Paper messages
•Power and connection messages
•Ink cartridge messages
Device messages
The following is a list of
•Firmware revision mismatch
•Mechanism error
•Photo tray problem
•Photo tray cannot engage
•Photo tray cannot disengage
132 Troubleshooting