format. Digital cameras and other devices use the FAT (FAT16 or FAT12) format and cannot recognize a FAT32 formatted card.

Solution: Reformat your memory card in your camera or format your memory card in a Windows XP computer by selecting the FAT format.

Cause: The file system is corrupted.

Solution: Check the display for an error message telling you that the images on the memory card are corrupted.

If the file system on the card is corrupt, reformat the memory card in your digital camera.

CAUTION: Reformatting the memory card will delete any photos stored on the card. If you have previously transferred the photos from your memory card to a computer, try printing the photos from the computer. Otherwise, you will need to retake any photos you might have lost.

Troubleshooting

Paper messages

The following is a list of paper-related error messages:

Cannot load paper from input tray

Ink is drying

Out of paper

Paper jam, misfeed or blocked carriage

Paper mismatch

Wrong paper width

Cannot load paper from input tray

Cause: There is not enough paper in the input tray.

Solution: If the HP Photosmart is out of paper or there are only a few sheets remaining, load more paper in the input tray. If there is paper in the input tray, remove the paper, tap the stack of paper against a flat surface, and reload the paper into the input tray. Follow the prompts on the display or the computer screen to continue your print job.

For more information, see:

Load full-size paper” on page 42

Ink is drying

Cause: Transparencies and some other media require a drying time that is longer than normal.

Solution: Leave the sheet in the output tray until the message disappears. If it is necessary to remove the printed sheet before the message disappears, carefully hold the printed sheet on the underside or the edges, and place it on a flat surface to dry.

Errors 139