Printouts seem blurry or fuzzy

Printouts have vertical streaks

Printouts are slanted or skewed

Paper is not picked up from the input tray

Ink is bleeding or smearing

Cause: The paper type is not suitable for the HP Photosmart.

Solution: Use HP Premium Papers or any other paper type that is appropriate for the HP Photosmart.

Cause: The print head needs to be cleaned.

Solution: Clean the print head, and then print a self-test report. Check the color blocks in the report for any problems. If the color blocks show print quality problems, perform a printer alignment.

If the problem persists after cleaning and aligning, contact HP support for help. Go to:

www.hp.com/support

If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

For more information, see:

Clean the print head” on page 90

Print a self-test report” on page 83

Align the printer” on page 89

Troubleshooting

Cause: The paper is too close to the print head.

Solution: If the paper is too close to the print head during printing, the ink might be smeared. This can happen if the paper is raised, wrinkled, or very thick, such as a mailing envelope. Make sure the paper lays flat in the input tray and is not wrinkled.

Ink is not filling the text or graphics completely

Cause: The Paper Type setting is incorrect.

Solution: Change the paper type setting to match the type of paper loaded in the input tray.

For more information, see:

Set the paper type for printing” on page 51

Cause: The print quality setting on the HP Photosmart is set too low.

Solution: Load high-quality paper in the input tray and print the image with a high print quality setting, such as Best, Maximum dpi, or High Resolution. Always make sure the paper you are printing on is flat. For best results when printing images, use HP Premium Plus Photo Paper.

Print quality troubleshooting

113

Page 114
Image 114
HP D7200 manual Ink is bleeding or smearing, Ink is not filling the text or graphics completely