HP D7200 manual To clean the ink cartridge contacts

clean the ink cartridge contacts. If you still get this message after cleaning the contacts, you will need a replacement ink cartridge. Remove the affected ink cartridge and look at the end-of-warranty date on the bottom. If it is before the end-of-warranty date, contact HP support to obtain a replacement ink cartridge.

Make sure you have the following materials available:

•Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart or leave fibers.

•Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the ink cartridges).

CAUTION: Do not use platen cleaners or alcohol to clean the ink cartridge contacts. These can damage the ink cartridge or the HP Photosmart.

To clean the ink cartridge contacts

1.Make sure the HP Photosmart is turned on.

2.Lift the ink cartridge door.

3.Squeeze the bottom of the latch below the ink cartridge you want to clean, and then lift the latch.

NOTE: Do not remove multiple ink cartridges at the same time. Remove and clean each ink cartridge one at a time. Do not leave an ink cartridge outside the HP Photosmart for more than 30 minutes.

4.Inspect the ink cartridge contacts for ink and debris buildup.

5.Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze any excess water from it.

NOTE: Hold the ink cartridge by its handle. Do not touch the copper-colored contacts with your hands or anything other than a foam rubber swab or lint-free cloth.

6.Clean only the copper-colored contacts.

1 Copper-colored contacts

Maintain the HP Photosmart

7.Place the ink cartridge back into the empty slot and press down on the gray latch until it clicks into place.

Work with ink cartridges 91