Printheads Procedures

Load Ink in All Heads — fills all printheads with ink, as when initially installing the printer.

Fill Heads with Ink — fills one or more of the printheads you select with ink.

Empty Heads (Fill With Air) — fills the printheads with air.

User Diagnostics

User Diagnostics presents an interactive troubleshooting program to diagnose problems before calling technical support. It walks you through a series of tests and checks for certain printer functions. The printer asks you to make observations or run simple tests to help it diagnose problems and suggest corrective actions. It has the following sections:

Print Menus

Service Printer

Printhead Jet Statistics

VideoNet Status

VideoNet Connection

Carriage Motion

Calibration

Vacuum Pressure

Warnings and Actions List — table of all actions and warn- ings with cause and recovery

Error History — displays a list of errors that have occurred since the printer was last powered up.

Log Error History — writes a file containing all of the errors that have occurred on the printer since the printer was put into service, for troubleshooting by technical support person- nel. The file is saved on the computer running the HP Soft- ware RIP at:

c:\program files\kodiak\logs\c3.txt

This option prints all of the menu options in a hierarchical tree format for reference.

These functions are for factory, service, and technical support use.

Menus

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