Printheads Procedures

Load Ink in All Heads — fills all printheads with ink, as when initially installing the printer.

Fill Heads with Ink — fills one or more of the printheads you select with ink.

Empty Heads (Fill With Air) — fills the printheads with air.

User Diagnostics

User Diagnostics presents an interactive troubleshooting pro- gram to diagnose problems before calling technical support. It walks you through a series of tests and checks for certain printer functions. The printer asks you to make observations or run sim- ple tests to help it diagnose problems and suggest corrective actions. It has the following sections:

Print Menus

Service Printer

Printhead Jet Statistics

VideoNet Status

VideoNet Connection

Carriage Motion

Calibration

Vacuum Pressure

Warnings and Actions List — table of all actions and warn- ings with cause and recovery

Error History — displays a list of errors that have occurred since the printer was last powered up.

Log Error History — writes a file containing all of the errors that have occurred on the printer since the printer was put into service, for troubleshooting by technical support person- nel. The file is saved on the computer running the HP Soft- ware RIP at:

c:\program files\kodiak\logs\c3.txt

This option prints all of the menu options in a hierarchical tree format for reference.

These functions are for factory, service, and technical support use.

Menus

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HP H45000, H35000 manual Print Menus Service Printer, Printheads Procedures