Troubleshooting charts
Suspend or hibernation problems
Problem Action
The computer enters
suspend mode automat-
ically.
The computer enters suspend mode automatically when the processor temper-
ature reaches a certain level. This is not a defect.
Performance degrade
when the computer gets
hot during use.
The processor speed might decrease under the following conditions:
Use in a hot environment.
High-powered processing that requires high-power consumption.
This is not a defect.
The computer enters
suspend mode imme-
diately after POST (the
suspend indicator is on).
Make sure that:
The battery pack is charged.
The operating temperature is within the acceptable range. Refer to the User's
Reference.
If these items are correct, have the computer serviced.
The computer turns on
and immediately turns
off.
The battery pack power is getting low. Connect the AC Adapter to the computer,
or replace the battery pack with a fully charged one.
The computer does not
return from suspend
mode, or the suspend
lamp stays on and the
computer does not work.
The computer automatically enters suspend or hibernation mode when the battery
power is exhausted. Do one of the following:
1. Connect the AC Adapter to the computer.
2. Replace the battery pack with a fully charged one; then press Fn.
The LCD is blank after
resuming. Check if an external monitor was connected before the computer entered suspend
mode. Do not disconnect the external monitor while the computer is in
suspend mode or hibernation mode. If no external monitor is attached when
the computer resumes, the LCD remains blank and output is not displayed.
This restriction does not depend on the resolution value.
Your computer does not
enter suspend or
hibernation mode.
Check if the suspend or hibernation options are set.
Make sure the hibernation file is created. (See the
Online User's Guide
.)
The computer does not
enter hibernation mode
with the Fn+F9 key
combination.
Make sure the hibernation function is created. (See
Online User's Guide
.)
To enter hibernation mode, stop the communication program, and then remove
the PC Card or turn off power to the PC Card slot using the Control Panel.
Chapter 4. Solving computer problems 95