Troubleshooting charts

Problem

Action

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Your modem applicationMake sure that the

 

internal

modem

port

is

enabled

by

opening

the

"Device

does not work with theManager" window and

 

running

the

Modem

Wizard

or

by

opening

the

 

ThinkPad

ThinkPad modem.

Configuration

program

and

doing

as

follows:

 

 

 

 

 

 

 

 

 

 

 

1. Start

the

ThinkPad

Configuration

program.

 

 

 

 

 

 

 

 

 

 

 

2. ClickInternal

Modem

 

 

 

 

.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3. SelectEnable .

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4. ClickOK .

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For

Windows

98

and

Windows

95:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If

the

modem

does

 

not

 

work

 

correctly, see

the Online User's Guide and corre

 

the resource conflict. If the modem works

correctly,

set the

following modem

 

tings by

doing

the

following:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1. Double-clickMy

Computer

 

, Control

Panel

,

andModem .

TheLT

Win

 

 

 

 

 

 

 

 

Modem

 

is highlighted.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2. ClickProperties

, not Dialing

Properties

.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3. Click

theConnection

 

tab.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4. If

 

there

is

a

check) in markWaitthefor( dial

tone

before

dialing

box,

 

 

 

 

 

 

 

click

 

and

remove

it.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5. ClickAdvanced

 

.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6. If

there

is

a

 

check) in markUsetheerror(

control

box,

click and

remove

it.

 

7. Add

a check mark)

(to Usetheflow

control

 

box

by

clicking

on

the

box

and

 

 

make

sure

thatHardware

(RTS/CTS)

 

is

selected.

 

 

 

 

 

 

 

 

 

 

8. Click OK

to

close

 

the

window.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

9. Click OK

and

return

to

the

"Modem

Properties"

window.

 

 

 

 

 

 

 

10. Click Dialing

Properties

 

 

and fill

in

all

 

boxes

andToneclickdialing eitheror

 

 

 

 

 

Pulse

dialing .

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Note:

Most

telephones today use tone dialing, where each button produces a

 

 

 

 

different

tone,

 

instead of

pulse

dialing.

 

 

 

 

 

 

 

11.ClickOK .

12.ClickClose to close the window.

13.Close all active windows.

Run your modem application again.

Chapter 4. Solving computer problems101

Page 113
Image 113
IBM 240 manual Panel, Win, ClickProperties Not Dialing, Tone, Control