Troubleshooting charts

 

Error

codes or messages

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Note:

In

the

 

charts,x can be

any

character.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

 

 

Action

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0200

(hard

disk

error)The

hard

disk

 

is not

working.

Make

sure

the

hard

disk drive is attached firml

 

 

 

Run the BIOS setup utility; then

make

sure

the

hard disk drive is properly i

 

 

 

fied.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

021x

(keyboard

error)Make

sure

no

object

 

is

placed

on

the

keyboard or on the external keyboard,

 

 

 

have

one.

Power

off

the

computer

and

power off all attached devices. Power

 

 

 

the

computer

first;

then

power on

the

attached

devices.

 

 

 

If

you still

have

a

problem,

do

the

following:

 

 

Ÿ If an external keyboard is connected:

– Power

off

the computer

and

disconnect

the external keyboard; then power

on the computer. Make sure

that

your

keyboard operation is correct. If

is, have the external keyboard serviced. Otherwise, have the computer

serviced.

 

 

 

 

 

 

– Make sure that the external keyboard

is

connected to the correct con-

nector

if

connected to

computer

using

the

keyboard/mouse cable.

Ÿ Test the computer by using the PC Doctor.

 

 

 

– If the

computer

stops

during

the test, have the computer serviced.

 

 

 

 

 

 

0220

(monitor

type

The

monitor type does not match the CMOS. Run the BIOS setup utility to verify

error)

 

the

configuration.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0230

(shadow

RAM

The

shadow

RAM

failed.

Test

your

computer's

memory

with

the

PC

Doctor.

 

error)

 

If

you

have

increased

memory

just

before

powering

the

computer

on,

reinstall

 

 

 

 

 

 

DIMM.

Then test the memory with

the

PC

Doctor.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0231

(system

RAM

The

system

RAM

failed.

Test

your

computer's

memory

with

the

PC

Doctor.

 

error)

 

If

you

have

increased

memory

just

before

powering

the

computer

on,

reinstall

 

 

 

 

 

 

DIMM.

Then test the memory with the PC Doctor.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0232

(extended RAM

The

extended

RAM failed. Test

your

computer's memory

with

the

PC

Doctor.

error)

 

If

you

have

increased

memory

just

before

powering

the

computer

on,

reinstall

 

 

 

 

 

 

DIMM.

Then test the memory with

the

PC

Doctor.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0250

(system

battery The

system

battery is

dead.

Replace

the

battery

and

 

run

the

BIOS

setup u

error)

 

verify

the

configuration.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If you still have a problem, have the computer serviced.

Chapter 4. Solving computer problems89

Page 101
Image 101
IBM 240 manual Codes or messages, Error