Information on your computer

Problem recording sheet
Computer information:
Machine type:__________
Serial number:__________
Date of purchase:___/___/___
Type of problem:
Error code:
The operating system and its version number, if available:
Application programs running at the time of the problem:
_________________________________________________
_________________________________________________
Problem symptom:
Describe the problem more specifically:
_________________________________________________
_________________________________________________
_________________________________________________
Can the problem be reproduced?
If yes, describe how it can be reproduced:
_________________________________________________
_________________________________________________
Ø Continuous problem Ø Intermittent problem
Ø Windows 98 Version_____ Ø Windows 95 Version_____
Ø Windows NT
Version_____
ØYes Ø No
Chapter 5. Getting Service 123