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Information on your computer
Problem recording sheet
ŸComputer information:
Machine type:__________
Serial number:__________
Date of purchase:___/___/___
Ÿ Type of problem:
Ø Continuous problem | Ø Intermittent problem |
ŸError code:
Ÿ The operating system and its version number, if available:
Ø Windows 98 Version Ø Windows 95 Version_____
ØWindows NT
Version_____
ŸApplication programs running at the time of the problem:
____________________________________________
____________________________________________
ŸProblem symptom:
Describe the problem more specifically:
____________________________________________
____________________________________________
____________________________________________
Ÿ Can the | problem be reproduced? |
Ø Yes | Ø No |
If yes, describe how it can be reproduced:
____________________________________________
____________________________________________
Chapter 5. Getting Service123