IBM 240 manual Support

			Customer support and service
Use	theGO	wordThinkPad	.
Ÿ PRODIGY**
Use	theJump	command;	typeIBM and selectPC Product
Support .

ŸAmerica Online**

Use theGo to keywordIBM .

You can	also	contact	us on	the Internet for answers	to	your	te
support	questions. If		you	link to our support home page,		you	can
search	for	technical	tips,	download update drivers,	and	find	out

many other things. You can visit the site at the following URL:

http://www.pc.ibm.com/thinkpad
Personalized web-based site PC support provides					PC	users	easy
access to	online	support, including		personalized	IBM	website tailor
to their	machine	type,	computing environment, and		individual		inter-
ests such	as business		applications	or games. Customers profile onc

with IBM and are thereafter greeted by name and presented ta information selected specifically to meet their particular needs. example, a corporate ThinkPad user might receive information on

Microsoft Windows				NT and	remote	connectivity.	IBM	customers		can
also	elect	to	receive		proactive e-mail, alerting			them	to	time-saving
hints	and	tips and product-specific update such as modem speed
and	BIOS	files.		Interactive web-based forums are monitored							aroun
the	clock	by	IBM	specialists,		complementing	its support		on	all	the

major Internet service providers. You can set up your profile a http://www.pc.ibm.com/support

Chapter 5. Getting Service127