Troubleshooting charts

Software problems

Problem

Action

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

An

application does

notCheck

the

following

to

make

sure

that the

problem

is

not

being

caused

by

the

run

correctly.

application:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ÿ

Your

computer

has

the

minimum

required memory to run the application.

 

 

 

 

 

Refer

to

the

manuals

supplied with

the

 

application.

 

 

 

 

 

 

 

 

Ÿ

The

application

is

designed

 

to

operate

with your

operating

system.

 

 

 

 

Ÿ

Other

applications

run correctly on your computer.

 

 

 

 

 

 

 

 

 

Ÿ

The

necessary

device drivers

 

are

 

 

 

 

 

 

 

 

 

 

installedOnlineUser's. Guide

 

 

 

 

 

 

Ÿ

The

application

works

OK

when

it is run on some other

computer.

 

 

 

 

 

If

 

an

error

message

appears

when

you

are

using

the application

program,

refe

 

 

the

manuals supplied

with

the

application.If

these items

are

correct

and

you

 

 

have

a

problem,

contact

your

place

 

of

purchase

or

the

service

representative

 

 

help.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Chapter 4. Solving computer problems107

Page 119
Image 119
IBM 240 manual Software problems