Purchasing additional services
Purchasing additional services
During and after the limited warranty period, you can purchase ad tional services, such as:
ŸSupport for IBM and
Ÿ | Network setup | and configuration |
Ÿ | Upgraded or | extended hardware repair services |
ŸCustom installation
The availability of the service and its name might vary by country
Enhanced PC support line
Enhanced | PC Support | is | available | for | desktop | and | mobile | IBM com- | ||
puters | that | are | not connected to a network. Technical | support is p | ||||||
vided for IBM computers and IBM or | options, operating | |||||||||
systems, | and | application programs on the supported products list. | ||||||||
This service | includes | technical | support for | the | following: | |||||
Ÿ | Installing | and | configuring your | |||||||
Ÿ | Installing | and | configuring | options in | IBM | computers | ||||
Ÿ Assistance with the preloaded operating system
Ÿ Using selected application software and games
Ÿ Tuning performance, such as memory management
Ÿ Installing device drivers remotely
Ÿ Setting up and using multimedia devices
ŸIdentifying system problems
ŸInterpreting documentation
You can purchase this service for a single incident or multiple inc dents. For more information about purchasing Enhanced PC
Support, see “Ordering support line services” on page 130.
