Chapter 5. Getting Service
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| Preparations |
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If | you need further assistance, you can call your IBM reselle | |||
IBM | marketing representative. | |||
You will need to know the following information when requesting repair service:
Ÿ Identification number of your computer
ŸOptions installed in your system
Note: Use the record sheet on “Option list” on page 123.
ŸError message or problem
Note: Error | messages | can | help identify which service action | |||
is required | and | help the | service | representative provide | ||
quick | and | efficient service. |
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Use | the | record | sheet on | “Problem | recording sheet” on | |
page | 124. |
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About Your Warranty
During the warranty period, you might be responsible for repair costs if the product damage was due to misuse, accident, modi cation, unsuitable physical or operating environment, or improper maintenance.
For full information on product warranties, see Appendix B, “Product warranties and notices” on page 139.
For your convenience, write the service phone numbers here:
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Copyright IBM Corporation 1999 | 121 |
