3
3-6 McDATA® Sphereon 3032 and 3232 Fabric Switches Installation and Service Manual
Diagnostics

MAP 0000: Start MAP

This MAP describes initial fault isolation for the Sphereon 3032/3232
Switch. Fault isolation begins at the Enterprise Fabric Connectivity
(EFC) Server, failed switch, or Internet-connected personal computer
(PC) running the SANpilot interface.
1
Prior to fault isolation, acquire the following information from the
customer:
A system configuration drawing or planning worksheet that
includes the EFC Server, customer-supplied server (accessing
the SANpilot interface or running the EFCM Lite application),
switches, other McDATA products, and device connections.
The location of the EFC Server or customer-supplied server and
all switches.
The internet protocol (IP) address, gateway address, and subnet
mask for the switch reporting the problem.
If performing fault isolation using the EFC Server:
The Windows user name and password. These are required
when prompted during any MAP or repair procedure that
directs the EFC Server to be rebooted.
The user name, maintenance password, and EFC Server
name. All are case sensitive and required when prompted at
the EFC Manager Login dialog box.
810 High-temperature warning (CTP thermal sensor). Go to MAP 0500.
811 Critically hot temperature warning (CTP thermal
sensor).
Go to MAP 0500.
812 CTP shutdown due to thermal violations. Go to MAP 0500.
850 System shutdown due to CTP thermal violations. Go to MAP 0500.
Table 3-3 Event Codes versus Maintenance Action (continued)
Event
Code Explanation Action