3
MAP 0800: Server Hardware Problem Determination 3-109
Diagnostics
3
Are you performing fault isolation at one of the following servers?
• The rack-mount EFC Server running the Windows 2000
Professional operating system.
• A customer-supplied server running the client EFC Manager
application and a Windows-based operating system (Windows
95, Windows 98, Windows 2000, Windows XP, or Windows
NT 4.0).
• A customer -su ppl ie d serve r runni ng the EFCM Lit e appli c ati on
and a Windows-based operating system.
YES NO
↓Analysis for the server failure is not described in this MAP.
Contact the next level of support. Exit MAP.
4
At the server, close the EFC Manager or EFCM Lite application.
a. At the Products View or Fabrics V iew, select the Exit option from
the Product menu. The EFC Manager or EFCM Lite application
closes.
b. Close any other applications.
Continue to the next step.
5
Inspect the available random access memory (RAM). The server
must have a minimum of 128 megabytes (MB) of memory to run the
Windows-based operating system and EFC Manager application.
a. Right-click anywhere on the Windows task bar at the bottom of
the desktop. A pop-up menu appears.
b. Select Task Manager. The Windows Task Manager dialog box
displays with the Applications page open by default. Click the
Performance tab to open the Performance page .