Paradyne 316x Table F-1 2 of Troubleshooting, Symptom, Possible Cause, Solutions, Yellow at DTE

Models: 316x

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Table F-1

ACCULINK 316x DSU/CSU

Table F-1

(2 of 2)

Troubleshooting

Symptom

Possible Cause

Solutions

Message

DTE has detected an LOS or OOF condition.

1.

Check the status of the DTE.

Yellow at DTE

 

2.

Check that the DSX-1 cable is securely

appears

 

 

 

attached at both ends.

 

 

 

 

 

 

 

Message

1. Upstream DSU/CSU is transmitting AIS

1.

Check status of upstream DSU/CSU(s).

AIS at Net

(keep-alive signal).

2.

Report problem to carrier.

appears

2. The network is transmitting an AIS.

 

 

 

 

 

 

 

 

Message

DTE is sending an AIS.

Check DTE.

AIS at DTE

 

 

 

appears

 

 

 

 

 

 

Message EER at

T1 facility problem.

Contact your T1 facility provider.

Net appears

 

 

 

 

 

 

 

BPV LED is ON

1. Incompatible line coding format between the

1.

Check that the line coding format for the

 

DTE and DSU/CSU.

 

DSX-1 Drop/Insert port (DTE) is correct.

 

2. DSX-1 cable problem.

2.

Check that the DTE cable is securely attached

 

 

 

at both ends.

 

 

 

Message Failed #

Internal DSU/CSU problem.

Record the 8-digit code, then contact your field

# # # # # # #

 

service representative.

appears

 

 

 

 

 

 

 

SNMP Link Down

1. The SNMP manager configuration is

1.

Check that the configurations are matched.

 

mismatched with the device configuration.

2.

Start the link layer protocol.

 

2. The SNMP manager's link layer protocol is not

 

 

 

 

running.

 

 

 

 

 

Invalid Number

The modem cannot dial because the phone

Check that the selected phone number is correct.

 

number is invalid or there is no number in the

 

 

 

selected directory.

 

 

 

 

 

No Dial Tone

The modem cannot dial because there is no dial

Check that the modem is connected properly.

 

tone.

 

 

 

 

 

Busy Signal

The modem is receiving a busy signal.

Redial the phone number later.

 

 

 

No Answer Tone

The remote end does not answer within

Redial the phone number later.

 

45 seconds.

 

 

 

 

 

Modem In Use

The modem is in use.

Redial the phone number later.

 

 

 

 

F-2

December 1996

3160-A2-GB22-10

Page 196
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Paradyne 316x Table F-1 2 of Troubleshooting, Symptom, Possible Cause, Solutions, Yellow at DTE, AIS at Net, AIS at DTE