Understanding Phone Icons and Status Indicators

Polycom VVX 400 and 410 Business Media Phones User Guide

Version 5.0.0

You can use the up and down arrow keys to highlight a call. When you select a call, available soft keys display for the call.

Figure 6: Viewing Calls View

Understanding Phone Icons and Status Indicators

The VVX 400 and 410 has a number of icons that display on your phone screen. The following table displays the icons and indicators used on the VVX 400 and 410 phone screen.

Table 2: Icons Used on the VVX 400 and 410

Icon Description

Registered line

Unregistered line

Placing a call

Active call using Polycom HD

Voice

Held call

Incoming call

Active conference

Placed call

Icon Description

Phone warning

Shared line

Shared line with a held call

Call forwarding is enabled

You have messages

Presence status (Available)

Presence status (Busy or In a Call)

Polycom, Inc.

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Polycom VVX400 manual Understanding Phone Icons and Status Indicators, Icons Used on the VVX 400

VVX400, 400 specifications

The Polycom VVX 400 is a versatile and advanced IP phone designed mainly for medium to large businesses that demand rich features and exceptional audio quality. This model offers a perfect blend of functionality and user-friendliness, making it an ideal solution for busy professionals and office environments.

One of the standout features of the VVX 400 is its high-resolution color display. The 3.5-inch screen provides clear visibility of call information, contact lists, and menus, allowing users to navigate through various features with ease. The phone supports up to 12 lines, ensuring that users can manage multiple calls without hassle. Furthermore, the VVX 400 comes with programmable keys, accommodating customized settings that enhance workflow efficiency.

In terms of audio quality, the VVX 400 employs Polycom's legendary HD Voice technology. This technology enhances voice clarity, making conversations more natural and engaging. The phone is equipped with a full-duplex speakerphone and delivers exceptional sound quality, whether on a call or during group conferences. With Polycom's Acoustic Fence technology, background noise is effectively filtered out, ensuring that discussions remain focused and productive.

The VVX 400 is not just about voice calls; it also supports video conferencing capabilities, making it suitable for modern workplaces that prioritize collaboration. The phone is designed with flexibility in mind, allowing seamless integration with various communication platforms. It is compatible with leading unified communication systems, ensuring that users can connect effortlessly to their business networks.

Another key characteristic of the Polycom VVX 400 is its ease of use. The interface is intuitive, with graphical icons and simple navigation menus that facilitate quick access to features without requiring extensive training. The phone also supports a range of peripheral devices, including headsets and expansion modules, which further enhance its functionality.

The VVX 400 offers robust security features, ensuring that sensitive communication remains confidential. It includes encryption methods for secure registration and signaling, thus safeguarding business communications against unauthorized access.

Finally, the Polycom VVX 400 is designed with sustainability in mind. It is energy-efficient and complies with various environmental standards, making it a responsible choice for companies that are eco-conscious.

In conclusion, the Polycom VVX 400 is a highly capable IP phone, bringing together advanced technologies, exceptional audio quality, and user-friendly features, making it accessible for various business needs. Its adaptability to diverse communication platforms, coupled with strong security measures, positions it as a reliable choice for organizations looking to enhance their communication strategies.

Contents

Polycom VVX 400 and 410 Business Media Phones Trademarks Contents Using the Calendar Using Buddy ListsIntegrating with Microsoft Lync Server Using the Browser Broadcasting Messages Using Push-to-Talk and Group Paging Administrative Tasks Getting HelpRelated Documents Polycom Community About This Guide Conventions Used in this GuideTerms and Writing Conventions Icons Used in this Guide Information Elements What’s in This Guide? Typographic ConventionsTypographic Conventions Getting Help and Support Resources Viewing Your Phone Keys and Hardware Getting Started Web Info Attaching Phone Hardware VVX 400 and 410 Hardware FeaturesUnderstanding Phone Views To change views To select a menu option Troubleshooting Why Can’t I Access a Certain View?Home View To view more menu options in Home view Viewing Lines View Lines View ∙ Dark blue Held call Calls View Icons Used on the VVX 400 Understanding Phone Icons and Status Indicators Navigating Your VVX 400 and 410 Phone Navigating Your Phone Interface Entering and Updating Data Fields Mode and Encoding Options on VVX Phones Entering Information on the VVX Phones Using the Dialpad Keys To find your phone’s IP address Configuring Your Phone Using the Web Configuration UtilityTo access the Web Configuration Utility for your phone Registering the Phone Polycom VVX 400 and 410 Business Media Phones User Guide Using Basic Features Managing Call ActivityTo alternate between the handset, headset, and speakerphone Answering Incoming Calls Troubleshooting Why Doesn’t the Speakerphone Work? Answering Additional Calls Answering Calls on Shared LinesTo answer an incoming call Answering Calls Automatically Managing Multiple Calls Placing Calls To switch to Lines view from Calls view Power Tip Choosing URLs or Numbers Mode from the Dialer Calling from the DialerTo display the Dialer To call from your Favorites list Placing Calls from Favorites, Recent Calls, and DirectoriesTo call from the Dialer To call from the Recent Calls list To redial a number Using HeadsetsEnding Calls Redialing Numbers Ignoring Incoming Calls Enabling Headset Memory ModeTo activate Headset Memory Mode Responding to Incoming Calls To reject an incoming call Managing Active CallsRejecting Incoming Calls Forwarding Incoming Calls Transferring Calls Holding Calls Timesaver Completing a Transfer Managing Conference CallsInitiating Conference Calls To initiate a conference call Holding and Resuming Conference Calls Ending Conference CallsSplitting Conference Calls To manage a person in a conference call Managing Conference Call Participants To forward all calls to another person Power Tip Forwarding Calls on a Call-by-Call BasisChanging the Way Calls are Answered Forwarding All Calls to Another Person Rejecting Calls from a Contact To disable call forwarding Diverting Calls from a Contact Using Do Not Disturb Using Do Not Disturb with Multiple Lines Troubleshooting Why Doesn’t the DND Icon Display?To toggle Do Not Disturb on and off To enable or disable Do Not Disturb for a line Listening to VoicemailTo listen to voicemail messages To view your Recent Calls list Viewing Recent Calls To manage a call record Managing Your Contact Directory To view your Contact Directory To view contact informationTo search for a contact To add a contact To dial a contact To search the Corporate Directory To update a contact’s informationManaging a Corporate Directory To delete a contact Updating the Incoming Call Ringtone Controlling Audio and Volume Muting the Microphone Changing the Ringer VolumeChanging the Audible Ring Setting Updating a Contact’s Ringtone To assign a contact as a favorite Managing Favorites Managing Shared Lines To reorder your FavoritesTo remove a Favorite from the list Viewing Shared Line Icons in Lines View Using Buddy Lists Using Advanced Features Updating Your Status To update your presence setting Power Tip Dialing Buddies Managing a Buddy ListTo add a contact to monitor on your Buddy list To view the status of your buddies Timesaver How to Quickly Unblock a ContactBlocking Contacts Monitoring Buddies Viewing Buddy Status Icons To monitor buddies from your Buddy Status List Using the Browser Integrating with Microsoft Lync ServerTo view the status of your favorite buddies in Lines view Using the Navigation Keys Navigating the Main BrowserTo view the interactive Main Browser Broadcasting Messages Using Push-to-Talk and Group Paging Using the Editing KeysEntering Information in the Main Browser Timesaver Automatically Sending a PTT Broadcast Push-to-Talk ModeSending PTT Broadcasts To send a PTT broadcast To end a PTT broadcast Receiving PTT BroadcastsReceiving PTT Broadcasts During Active Calls Replying to PTT Broadcasts Adjusting the Volume of PTT Broadcasts Updating the Default ChannelEnding PTT Broadcasts To hear the PTT broadcast during an active call Using Group Paging ModeUpdating Channel Subscriptions Allowing PTT Broadcasts to Play during Active Calls To send a Sending PagesReceiving Pages Receiving Pages Receiving Pages During Active Calls Adjusting the Volume of PagesUpdating the Default Paging Group Updating Paging Group Subscriptions Using the Calendar Allowing Pages to Play During Active CallsTo hear the pages during an active call Troubleshooting Why Doesn’t the Calendar Display? To open the calendar To access other Calendar viewsOpening and Closing the Calendar Navigating Month View Viewing the Calendar in Day View Navigating Day View Managing Meeting Reminders Navigating Meeting View To join a meeting from Meeting view Troubleshooting Why Don’t My Meeting Reminders Display?Joining Meetings from the Calendar To join a meeting from a meeting reminder Using a Mouse and Keyboard with Your Phone Using a Mouse and Keyboard with Your PhoneWeb Info Detailed Information About PDC Starting and Stopping Polycom Desktop Connector Using Your Computer’s Mouse and Keyboard with Your PhoneTo quit Polycom Desktop Connector Using the Function Keys Open Applications Logging In and Out of a Phone Logging into Your Phone To log in to a phone Changing Your Password From Home view, select Settings Features User Login Log Placing Calls from Phones that are in the Logged-Out State About Your User Password To change your user passwordLocking Your Phone To unlock your phone Locking and Unlocking Your PhonePlacing and Answering Calls on a Locked Phone To lock your phone To answer a call on a locked phone Accessing Features with Your Login Credentials Troubleshooting What Happens if I Can’t Access Features? Customizing the Phone’s Display Changing the Language on Your PhoneChanging the Time and Date Display Changing the Backlight Web Info Adding a Web Page as the Background on Your Phone Changing the Phone’s Background Picture Click + adjacent to Add a new background image Using a Personal Photo as a Background PictureChanging the Background Picture To add your own picture to the list of background images Choosing a Screen Saver Displaying Screen Savers Administrative Tasks Understanding Phone WarningsRestarting the Phone Updating Phone Configuration Testing Phone HardwareTo restart the phone Related Documents Getting Help Polycom Community Governing Law Copyright, Safety, and Regulatory NoticesService Agreements Polycom Limited Warranty and Limitation Liability Part 15 FCC Rules Warranty ExclusiveSafety, Compliance, and Disposal Information Exclusions Industry Canada IC Installation InstructionsModifications Plugs Acts as Disconnect Device New Zealand Telepermit Russian Compliance Waste Electrical and Electronic Equipment Weee Operating Ambient TemperaturesAustralia Hearing Aid Compatibility HAC Polycom Take Back Restriction of Hazardous Substances Directive RoHS Polycom, Inc

Polycom VVX400 Understanding Phone Icons and Status Indicators, Icons Used on the VVX 400

Models: VVX400 400

Figure 6: Viewing Calls View

Understanding Phone Icons and Status Indicators

Table 2: Icons Used on the VVX 400 and 410

Icon Description

VVX400, 400 specifications