Polycom VVX 400 and 410 Business Media Phones User Guide

Version 5.0.0

If you release Talk while you’re sending the broadcast, the broadcast temporarily stops and enters a 10 second waiting period. During this period, the channel remains open to give people a chance to reply. At any time during the waiting period, you can resume your broadcast by pressing and holding Talk. If no one broadcasts during the waiting period, the channel closes and the broadcast ends.

To end a PTT broadcast:

»Release Talk or press End PTT.

After you press End PTT, you can immediately initiate another broadcast on another channel, even if the previous broadcast is still in its waiting period.

Receiving PTT Broadcasts

To receive a broadcast sent on a particular channel, you need to be subscribed to that channel. To subscribe to a channel, see Updating Channel Subscriptions.

How you receive a PTT broadcast depends on the broadcast priority and whether you’re in an active call or have enabled the feature to receive broadcasts during active calls.

You can receive broadcasts on the channels you’re subscribed to as well as Channel 24 — the Priority channel — and Channel 25 — the Emergency channel. If you’ve enabled Do Not Disturb on your phone, you can only receive Emergency broadcasts. Non-emergency broadcasts aren’t displayed or play on your phone.

When a broadcast ends, your phone emits an end of transmission beep and enters a 10 second waiting period. During this period, you can respond to the broadcast (see Replying to PTT Broadcasts).

If you receive a broadcast and you’re not in an active call, the broadcast immediately plays, regardless of the broadcast priority.

Receiving PTT Broadcasts During Active Calls

How you handle a broadcast when you’re in an active call depends on the broadcast priority and whether you have enabled the feature to receive a broadcast when you’re in an active call.

When you receive a broadcast, the broadcasts play in the following ways:

∙If your phone is set to receive broadcasts during active calls, the broadcast immediately plays. You can hear both the original call and the broadcast. To listen to only the broadcast, hold or end the call.

∙If your phone isn’t enabled to receive broadcasts during active calls, the broadcast displays as a Pending broadcast. To listen to the broadcast, hold or end the call, or select the broadcast, and press Accept.

If the broadcast is a Priority or Emergency broadcast, the broadcast immediately plays, and you hear both the original call and the broadcast. To listen to only the broadcast, hold or end the call.

Replying to PTT Broadcasts

When a broadcast ends, the broadcast enters a 10 second waiting period. During this period, the channel remains open to receive or send additional broadcasts.

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Polycom VVX400 Receiving PTT Broadcasts During Active Calls, Replying to PTT Broadcasts, To end a PTT broadcast
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VVX400, 400 specifications

The Polycom VVX 400 is a versatile and advanced IP phone designed mainly for medium to large businesses that demand rich features and exceptional audio quality. This model offers a perfect blend of functionality and user-friendliness, making it an ideal solution for busy professionals and office environments.

One of the standout features of the VVX 400 is its high-resolution color display. The 3.5-inch screen provides clear visibility of call information, contact lists, and menus, allowing users to navigate through various features with ease. The phone supports up to 12 lines, ensuring that users can manage multiple calls without hassle. Furthermore, the VVX 400 comes with programmable keys, accommodating customized settings that enhance workflow efficiency.

In terms of audio quality, the VVX 400 employs Polycom's legendary HD Voice technology. This technology enhances voice clarity, making conversations more natural and engaging. The phone is equipped with a full-duplex speakerphone and delivers exceptional sound quality, whether on a call or during group conferences. With Polycom's Acoustic Fence technology, background noise is effectively filtered out, ensuring that discussions remain focused and productive.

The VVX 400 is not just about voice calls; it also supports video conferencing capabilities, making it suitable for modern workplaces that prioritize collaboration. The phone is designed with flexibility in mind, allowing seamless integration with various communication platforms. It is compatible with leading unified communication systems, ensuring that users can connect effortlessly to their business networks.

Another key characteristic of the Polycom VVX 400 is its ease of use. The interface is intuitive, with graphical icons and simple navigation menus that facilitate quick access to features without requiring extensive training. The phone also supports a range of peripheral devices, including headsets and expansion modules, which further enhance its functionality.

The VVX 400 offers robust security features, ensuring that sensitive communication remains confidential. It includes encryption methods for secure registration and signaling, thus safeguarding business communications against unauthorized access.

Finally, the Polycom VVX 400 is designed with sustainability in mind. It is energy-efficient and complies with various environmental standards, making it a responsible choice for companies that are eco-conscious.

In conclusion, the Polycom VVX 400 is a highly capable IP phone, bringing together advanced technologies, exceptional audio quality, and user-friendly features, making it accessible for various business needs. Its adaptability to diverse communication platforms, coupled with strong security measures, positions it as a reliable choice for organizations looking to enhance their communication strategies.
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