Polycom VVX 400 and 410 Business Media Phones User Guide

Version 5.0.0

To update your Paging Group subscriptions:

1From Home view, select Settings > Basic > Preferences > Paging/PTT Configuration > Group Paging.

2From the Group Paging Configuration screen, select Group Subscriptions.

3From the Group Subscriptions screen, select the group you want to subscribe to and press Yes.

Allowing Pages to Play During Active Calls

The Accept While Busy option determines what happens when you’re in a call and receive a page. If you enable the option, a page interrupts telephone calls and you can hear the audio of both the telephone call and the page. If you disable the option, the incoming page is held in a Pending state—it doesn’t disrupt the telephone call, and you don’t hear the page.

To hear the pages during an active call:

»Select the page and press Accept

The telephone call is automatically held. You can also hold or end the active call to listen to a page.

To enable or disable pages to play during an active call:

1From Home view, select Settings > Basic > Preferences > Paging/PTT Configuration > Group Paging.

2From the Group Paging Configuration screen, scroll to Accept While Busy and enable or disable the setting.

The default setting is Disabled. When enabled, your phone accepts and plays pages while you’re in an active call. When disabled, your phone doesn’t play pages while you’re in a call, but does hold the pages as Pending.

Using the Calendar

If your phone is configured to connect to the Microsoft Exchange Server, you can view and join meetings scheduled in your Microsoft® Outlook® application from your phone. The Microsoft Exchange Server and the Polycom® Conferencing for Microsoft Outlook software feature enables you to schedule meetings using Polycom Conferencing for Outlook.

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Polycom VVX400 Using the Calendar, Allowing Pages to Play During Active Calls, To hear the pages during an active call
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VVX400, 400 specifications

The Polycom VVX 400 is a versatile and advanced IP phone designed mainly for medium to large businesses that demand rich features and exceptional audio quality. This model offers a perfect blend of functionality and user-friendliness, making it an ideal solution for busy professionals and office environments.

One of the standout features of the VVX 400 is its high-resolution color display. The 3.5-inch screen provides clear visibility of call information, contact lists, and menus, allowing users to navigate through various features with ease. The phone supports up to 12 lines, ensuring that users can manage multiple calls without hassle. Furthermore, the VVX 400 comes with programmable keys, accommodating customized settings that enhance workflow efficiency.

In terms of audio quality, the VVX 400 employs Polycom's legendary HD Voice technology. This technology enhances voice clarity, making conversations more natural and engaging. The phone is equipped with a full-duplex speakerphone and delivers exceptional sound quality, whether on a call or during group conferences. With Polycom's Acoustic Fence technology, background noise is effectively filtered out, ensuring that discussions remain focused and productive.

The VVX 400 is not just about voice calls; it also supports video conferencing capabilities, making it suitable for modern workplaces that prioritize collaboration. The phone is designed with flexibility in mind, allowing seamless integration with various communication platforms. It is compatible with leading unified communication systems, ensuring that users can connect effortlessly to their business networks.

Another key characteristic of the Polycom VVX 400 is its ease of use. The interface is intuitive, with graphical icons and simple navigation menus that facilitate quick access to features without requiring extensive training. The phone also supports a range of peripheral devices, including headsets and expansion modules, which further enhance its functionality.

The VVX 400 offers robust security features, ensuring that sensitive communication remains confidential. It includes encryption methods for secure registration and signaling, thus safeguarding business communications against unauthorized access.

Finally, the Polycom VVX 400 is designed with sustainability in mind. It is energy-efficient and complies with various environmental standards, making it a responsible choice for companies that are eco-conscious.

In conclusion, the Polycom VVX 400 is a highly capable IP phone, bringing together advanced technologies, exceptional audio quality, and user-friendly features, making it accessible for various business needs. Its adaptability to diverse communication platforms, coupled with strong security measures, positions it as a reliable choice for organizations looking to enhance their communication strategies.
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