Answering Additional Calls

Polycom VVX 400 and 410 Business Media Phones User Guide

Version 5.0.0

If you don’t answer the call within 10 seconds, the Incoming Call window disappears, and Calls view displays, as shown next.

Figure 8: Viewing Incoming Calls in Calls View

To answer the call, pick up the handset, press , press , or pressing the line key of the incoming call. From Calls view, you can also press Answer to use the speakerphone.

Note: Answering Calls When Your Phone is Locked

If your phone is locked, the way you answer calls is different. For more information on answering calls from a locked phone, see Calling and Answering from a Locked Phone.

If you are on an active call and you receive an incoming call on the same or a different line, a call waiting tone beeps, and the Incoming Call window displays.

To answer an incoming call:

»Press Answer.

The active call you are currently on is held.

If you don’t answer the incoming call within 10 seconds, the Incoming Call window disappears, and Calls view displays, as shown above.

Answering Calls on Shared Lines

If you share a line with another phone, you and another person can answer, hold, and resume calls on the same line. If you answer the call and hold it, anyone who shares your line can resume the held call.

For more information about shared lines, including what you can and can’t do with shared lines, see Managing Shared Lines.

Polycom, Inc.

VVX400, 400 specifications

The Polycom VVX 400 is a versatile and advanced IP phone designed mainly for medium to large businesses that demand rich features and exceptional audio quality. This model offers a perfect blend of functionality and user-friendliness, making it an ideal solution for busy professionals and office environments.

One of the standout features of the VVX 400 is its high-resolution color display. The 3.5-inch screen provides clear visibility of call information, contact lists, and menus, allowing users to navigate through various features with ease. The phone supports up to 12 lines, ensuring that users can manage multiple calls without hassle. Furthermore, the VVX 400 comes with programmable keys, accommodating customized settings that enhance workflow efficiency.

In terms of audio quality, the VVX 400 employs Polycom's legendary HD Voice technology. This technology enhances voice clarity, making conversations more natural and engaging. The phone is equipped with a full-duplex speakerphone and delivers exceptional sound quality, whether on a call or during group conferences. With Polycom's Acoustic Fence technology, background noise is effectively filtered out, ensuring that discussions remain focused and productive.

The VVX 400 is not just about voice calls; it also supports video conferencing capabilities, making it suitable for modern workplaces that prioritize collaboration. The phone is designed with flexibility in mind, allowing seamless integration with various communication platforms. It is compatible with leading unified communication systems, ensuring that users can connect effortlessly to their business networks.

Another key characteristic of the Polycom VVX 400 is its ease of use. The interface is intuitive, with graphical icons and simple navigation menus that facilitate quick access to features without requiring extensive training. The phone also supports a range of peripheral devices, including headsets and expansion modules, which further enhance its functionality.

The VVX 400 offers robust security features, ensuring that sensitive communication remains confidential. It includes encryption methods for secure registration and signaling, thus safeguarding business communications against unauthorized access.

Finally, the Polycom VVX 400 is designed with sustainability in mind. It is energy-efficient and complies with various environmental standards, making it a responsible choice for companies that are eco-conscious.

In conclusion, the Polycom VVX 400 is a highly capable IP phone, bringing together advanced technologies, exceptional audio quality, and user-friendly features, making it accessible for various business needs. Its adaptability to diverse communication platforms, coupled with strong security measures, positions it as a reliable choice for organizations looking to enhance their communication strategies.

Polycom VVX400 manual Answering Additional Calls, Answering Calls on Shared Lines

Models: VVX400 400

Polycom VVX 400 and 410 Business Media Phones User Guide

Figure 8: Viewing Incoming Calls in Calls View