Polycom VVX 400 and 410 Business Media Phones User Guide

Version 5.0.0

Receiving Pages During Active Calls

How you handle a page when you’re in an active call depends on the page priority and whether you have enabled the feature to receive a page when you’re in an active call.

If the page is a Normal page:

∙If your phone is enabled to receive pages during active calls, the page immediately plays. You can hear both the original call and the page. To hear only the page, hold or end the call.

∙If your phone isn’t enable to receive pages during active calls, the page displays as a Pending page. To listen to the page, select the page and press Accept. You can also hold or end the call.

If page is a Priority or Emergency page, the page immediately plays and you hear both the original call and the page. To hear just the page, hold or end the call.

Adjusting the Volume of Pages

You can adjust the volume of pages while they play by using the Volume keys, , to raise or lower the page volume. If you adjust the volume of a non-emergency page, your phone uses the adjusted volume for subsequent non-emergency pages. However, only your system administrator can change the volume of an Emergency page.

Switching to Handset, Headset, or Speakerphone during Pages

While you send a page, you can switch to the handset, headset, or speaker phone by picking up the

handset or pressing or . You can also press to mute your audio so that the people receiving your page don’t hear audio.

Note that pages are always played through the phone’s speakerphone and cannot be changed to play through your handset or headset.

Updating the Default Paging Group

If you press and hold Paging, your page automatically goes to the default paging group, Paging Group 1. If you want, you can change the default paging group.

To update the default Paging Group:

1From Home view, select Settings > Basic > Preferences > Paging/PTT Configuration > Group Paging.

2From the Group Paging Configuration screen, select Default Group, and select a new paging group number. The default paging group is 1.

Updating Paging Group Subscriptions

By default, you’re subscribed to Paging Groups 1, 24, and 25, meaning that you can send pages to and receive pages sent to these groups. You can change which groups you’re subscribed to, but you can’t disable your subscriptions to Paging Groups 24 and 25.

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Polycom VVX400 Adjusting the Volume of Pages, Updating the Default Paging Group, Updating Paging Group Subscriptions
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VVX400, 400 specifications

The Polycom VVX 400 is a versatile and advanced IP phone designed mainly for medium to large businesses that demand rich features and exceptional audio quality. This model offers a perfect blend of functionality and user-friendliness, making it an ideal solution for busy professionals and office environments.

One of the standout features of the VVX 400 is its high-resolution color display. The 3.5-inch screen provides clear visibility of call information, contact lists, and menus, allowing users to navigate through various features with ease. The phone supports up to 12 lines, ensuring that users can manage multiple calls without hassle. Furthermore, the VVX 400 comes with programmable keys, accommodating customized settings that enhance workflow efficiency.

In terms of audio quality, the VVX 400 employs Polycom's legendary HD Voice technology. This technology enhances voice clarity, making conversations more natural and engaging. The phone is equipped with a full-duplex speakerphone and delivers exceptional sound quality, whether on a call or during group conferences. With Polycom's Acoustic Fence technology, background noise is effectively filtered out, ensuring that discussions remain focused and productive.

The VVX 400 is not just about voice calls; it also supports video conferencing capabilities, making it suitable for modern workplaces that prioritize collaboration. The phone is designed with flexibility in mind, allowing seamless integration with various communication platforms. It is compatible with leading unified communication systems, ensuring that users can connect effortlessly to their business networks.

Another key characteristic of the Polycom VVX 400 is its ease of use. The interface is intuitive, with graphical icons and simple navigation menus that facilitate quick access to features without requiring extensive training. The phone also supports a range of peripheral devices, including headsets and expansion modules, which further enhance its functionality.

The VVX 400 offers robust security features, ensuring that sensitive communication remains confidential. It includes encryption methods for secure registration and signaling, thus safeguarding business communications against unauthorized access.

Finally, the Polycom VVX 400 is designed with sustainability in mind. It is energy-efficient and complies with various environmental standards, making it a responsible choice for companies that are eco-conscious.

In conclusion, the Polycom VVX 400 is a highly capable IP phone, bringing together advanced technologies, exceptional audio quality, and user-friendly features, making it accessible for various business needs. Its adaptability to diverse communication platforms, coupled with strong security measures, positions it as a reliable choice for organizations looking to enhance their communication strategies.
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