Polycom VVX 400 and 410 Business Media Phones User Guide

Version 5.0.0

The following figure shows favorites in Lines view. Favorites display beneath the phone lines.

Figure 18: Viewing Favorites in Home View

Favorites display consecutively according to their index number. The contact with the lowest number displays first. To reorder your favorites, change your contact’s index number in the Contact Directory.

To see your Favorites:

» Press , select Directories > Favorites.

To call a Favorite:

»From your Favorites list or from Lines view, select the favorite you want to call. The call is automatically placed.

To reorder your Favorites:

1From your Contact Directory, select the contact and press Edit.

2From the Edit Contact screen, select Favorite Index, and enter a new favorite index number.

3Press Save.

To remove a Favorite from the list:

1From your Contact Directory, select the contact and press Edit.

2From the Edit Contact screen, select Favorite Index, and delete the contact’s favorite index number.

3Press Save.

Managing Shared Lines

If your phone shares a line with another phone, all phones ring for an incoming call to one of the shared line. The call can be answered on any of the phones of the shared line. You can transfer, hold, or set up a conference with active and held calls on shared lines.

If you have an incoming call on a shared line, you can silence your ringer by pressing Silence. The incoming call stops ringing on your phone, but the call’s visual notification continues to display on your phone and you can still answer the call.

Polycom, Inc.

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Polycom VVX400 manual Managing Shared Lines, To reorder your Favorites, To remove a Favorite from the list

VVX400, 400 specifications

The Polycom VVX 400 is a versatile and advanced IP phone designed mainly for medium to large businesses that demand rich features and exceptional audio quality. This model offers a perfect blend of functionality and user-friendliness, making it an ideal solution for busy professionals and office environments.

One of the standout features of the VVX 400 is its high-resolution color display. The 3.5-inch screen provides clear visibility of call information, contact lists, and menus, allowing users to navigate through various features with ease. The phone supports up to 12 lines, ensuring that users can manage multiple calls without hassle. Furthermore, the VVX 400 comes with programmable keys, accommodating customized settings that enhance workflow efficiency.

In terms of audio quality, the VVX 400 employs Polycom's legendary HD Voice technology. This technology enhances voice clarity, making conversations more natural and engaging. The phone is equipped with a full-duplex speakerphone and delivers exceptional sound quality, whether on a call or during group conferences. With Polycom's Acoustic Fence technology, background noise is effectively filtered out, ensuring that discussions remain focused and productive.

The VVX 400 is not just about voice calls; it also supports video conferencing capabilities, making it suitable for modern workplaces that prioritize collaboration. The phone is designed with flexibility in mind, allowing seamless integration with various communication platforms. It is compatible with leading unified communication systems, ensuring that users can connect effortlessly to their business networks.

Another key characteristic of the Polycom VVX 400 is its ease of use. The interface is intuitive, with graphical icons and simple navigation menus that facilitate quick access to features without requiring extensive training. The phone also supports a range of peripheral devices, including headsets and expansion modules, which further enhance its functionality.

The VVX 400 offers robust security features, ensuring that sensitive communication remains confidential. It includes encryption methods for secure registration and signaling, thus safeguarding business communications against unauthorized access.

Finally, the Polycom VVX 400 is designed with sustainability in mind. It is energy-efficient and complies with various environmental standards, making it a responsible choice for companies that are eco-conscious.

In conclusion, the Polycom VVX 400 is a highly capable IP phone, bringing together advanced technologies, exceptional audio quality, and user-friendly features, making it accessible for various business needs. Its adaptability to diverse communication platforms, coupled with strong security measures, positions it as a reliable choice for organizations looking to enhance their communication strategies.