Polycom VVX 400 and 410 Business Media Phones User Guide

Version 5.0.0

Your system administrator has assigned you login credentials—a domain, user name, and password—so you can access the Calendar from your phone. If enabled, the Calendar icon displays in Home view, as shown below. To use the Calendar feature, you must enter your Login Credentials.

Figure 21: Viewing the Calendar Icon in Home View

Troubleshooting: What Happens if My Phone Has the Wrong Login Credentials?

If your phone has incorrect Login Credentials, or you need to re-submit them, the following happens:

∙The message Login Credentials have failed/Please update them if information is correct displays on the screen.

∙An icon,, displays under the time in the status bar to warn you that your credentials have failed.

∙The message Invalid login credentials displays instead of the date in the status bar.

∙The Calendar icon that displays on the Home screen won’t be available.

To learn more about your Login Credentials and how to re-submit or update them, see Accessing Features with Your Login Credentials.

Troubleshooting: Why Doesn’t the Calendar Display?

If you don’t see the Calendar icon in Home view, or you’re not receiving meeting reminders, your phone is not connected to the Microsoft Exchange Server. To re-connect to the server and use the Calendar feature again, select Settings from Home view, and select Features > Calendar. From the Calendar screen, select Connect to the server.

You can also check to see if your Login Credentials are correct. To re-submit or update your Login Credentials, see Accessing Features with Your Login Credentials.

Note: Accessing the Calendar When the User Login Feature is Enabled

If you log in to a phone that has the User Login feature enabled, and you want to access the Calendar, you need to enter your login credentials so that the Calendar works. For information about entering your login credentials, see Accessing Features with Your Login Credentials.

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Polycom VVX400 manual Troubleshooting Why Doesn’t the Calendar Display?
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VVX400, 400 specifications

The Polycom VVX 400 is a versatile and advanced IP phone designed mainly for medium to large businesses that demand rich features and exceptional audio quality. This model offers a perfect blend of functionality and user-friendliness, making it an ideal solution for busy professionals and office environments.

One of the standout features of the VVX 400 is its high-resolution color display. The 3.5-inch screen provides clear visibility of call information, contact lists, and menus, allowing users to navigate through various features with ease. The phone supports up to 12 lines, ensuring that users can manage multiple calls without hassle. Furthermore, the VVX 400 comes with programmable keys, accommodating customized settings that enhance workflow efficiency.

In terms of audio quality, the VVX 400 employs Polycom's legendary HD Voice technology. This technology enhances voice clarity, making conversations more natural and engaging. The phone is equipped with a full-duplex speakerphone and delivers exceptional sound quality, whether on a call or during group conferences. With Polycom's Acoustic Fence technology, background noise is effectively filtered out, ensuring that discussions remain focused and productive.

The VVX 400 is not just about voice calls; it also supports video conferencing capabilities, making it suitable for modern workplaces that prioritize collaboration. The phone is designed with flexibility in mind, allowing seamless integration with various communication platforms. It is compatible with leading unified communication systems, ensuring that users can connect effortlessly to their business networks.

Another key characteristic of the Polycom VVX 400 is its ease of use. The interface is intuitive, with graphical icons and simple navigation menus that facilitate quick access to features without requiring extensive training. The phone also supports a range of peripheral devices, including headsets and expansion modules, which further enhance its functionality.

The VVX 400 offers robust security features, ensuring that sensitive communication remains confidential. It includes encryption methods for secure registration and signaling, thus safeguarding business communications against unauthorized access.

Finally, the Polycom VVX 400 is designed with sustainability in mind. It is energy-efficient and complies with various environmental standards, making it a responsible choice for companies that are eco-conscious.

In conclusion, the Polycom VVX 400 is a highly capable IP phone, bringing together advanced technologies, exceptional audio quality, and user-friendly features, making it accessible for various business needs. Its adaptability to diverse communication platforms, coupled with strong security measures, positions it as a reliable choice for organizations looking to enhance their communication strategies.
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