Polycom VVX 400 and 410 Business Media Phones User Guide

Version 5.0.0

Starting and Stopping Polycom Desktop Connector

Before you can start using your mouse and keyboard with your phone, you need to start the PDC application from your computer.

You can close the application at any time to prevent your mouse pointer from moving to the phone. If you stop PDC, you can restart the application again at any time.

To start Polycom Desktop Connector:

1From the Start Menu, select Programs > Polycom > Polycom Desktop Connector.

After a few seconds, the Polycom Desktop Connector icon,, displays on the Windows system tray, and the message Allow remote control of device <MAC address of phone>? displays on the computer. This message displays only the first time the application is started.

2Click OK.

When your phone is configured to work with PDC, the Polycom Desktop Connector icon updates to

. When this icon displays, the application is enabled and connected to your phone, and can use your mouse and keyboard with your phone. If the icon doesn’t change, contact your system administrator.

Note: When Your Computer Restarts

The Polycom Desktop Connector application restarts automatically when your computer restarts.

To quit Polycom Desktop Connector:

1Right-click the Polycom Desktop Connector icon, , on the Windows system tray and select Exit.

2The message Are you sure you want to stop Polycom Desktop Connector Server? displays. Click Ok to confirm your action.

The icon is removed from the system tray, the application is terminated, and you aren’t able to use your mouse and keyboard with your phone.

Using Your Computer’s Mouse and Keyboard with Your Phone

When PDC is enabled, you can use your mouse and keyboard to navigate menus, make option selections, and enter text and numeric values as an alternative to using your phone’s keypad interface. For example, you can use your mouse and/or keyboard to select and copy text from your computer and paste it into the editable fields on your phone’s screen.

To display the mouse pointer on your phone’s screen, drag the mouse pointer beyond the edge of your computer screen in the direction of your phone screen. When you see the mouse pointer on your phone screen, you can start selecting items, and entering data in fields that have a flashing cursor. To enter information on your computer again, drag the mouse pointer back to your computer screen.

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Polycom 400 Starting and Stopping Polycom Desktop Connector, Using Your Computer’s Mouse and Keyboard with Your Phone
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VVX400, 400 specifications

The Polycom VVX 400 is a versatile and advanced IP phone designed mainly for medium to large businesses that demand rich features and exceptional audio quality. This model offers a perfect blend of functionality and user-friendliness, making it an ideal solution for busy professionals and office environments.

One of the standout features of the VVX 400 is its high-resolution color display. The 3.5-inch screen provides clear visibility of call information, contact lists, and menus, allowing users to navigate through various features with ease. The phone supports up to 12 lines, ensuring that users can manage multiple calls without hassle. Furthermore, the VVX 400 comes with programmable keys, accommodating customized settings that enhance workflow efficiency.

In terms of audio quality, the VVX 400 employs Polycom's legendary HD Voice technology. This technology enhances voice clarity, making conversations more natural and engaging. The phone is equipped with a full-duplex speakerphone and delivers exceptional sound quality, whether on a call or during group conferences. With Polycom's Acoustic Fence technology, background noise is effectively filtered out, ensuring that discussions remain focused and productive.

The VVX 400 is not just about voice calls; it also supports video conferencing capabilities, making it suitable for modern workplaces that prioritize collaboration. The phone is designed with flexibility in mind, allowing seamless integration with various communication platforms. It is compatible with leading unified communication systems, ensuring that users can connect effortlessly to their business networks.

Another key characteristic of the Polycom VVX 400 is its ease of use. The interface is intuitive, with graphical icons and simple navigation menus that facilitate quick access to features without requiring extensive training. The phone also supports a range of peripheral devices, including headsets and expansion modules, which further enhance its functionality.

The VVX 400 offers robust security features, ensuring that sensitive communication remains confidential. It includes encryption methods for secure registration and signaling, thus safeguarding business communications against unauthorized access.

Finally, the Polycom VVX 400 is designed with sustainability in mind. It is energy-efficient and complies with various environmental standards, making it a responsible choice for companies that are eco-conscious.

In conclusion, the Polycom VVX 400 is a highly capable IP phone, bringing together advanced technologies, exceptional audio quality, and user-friendly features, making it accessible for various business needs. Its adaptability to diverse communication platforms, coupled with strong security measures, positions it as a reliable choice for organizations looking to enhance their communication strategies.
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