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Polycom VVX 400 and 410 Business Media Phones User Guide

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VVX400, 400 specifications

The Polycom VVX 400 is a versatile and advanced IP phone designed mainly for medium to large businesses that demand rich features and exceptional audio quality. This model offers a perfect blend of functionality and user-friendliness, making it an ideal solution for busy professionals and office environments.

One of the standout features of the VVX 400 is its high-resolution color display. The 3.5-inch screen provides clear visibility of call information, contact lists, and menus, allowing users to navigate through various features with ease. The phone supports up to 12 lines, ensuring that users can manage multiple calls without hassle. Furthermore, the VVX 400 comes with programmable keys, accommodating customized settings that enhance workflow efficiency.

In terms of audio quality, the VVX 400 employs Polycom's legendary HD Voice technology. This technology enhances voice clarity, making conversations more natural and engaging. The phone is equipped with a full-duplex speakerphone and delivers exceptional sound quality, whether on a call or during group conferences. With Polycom's Acoustic Fence technology, background noise is effectively filtered out, ensuring that discussions remain focused and productive.

The VVX 400 is not just about voice calls; it also supports video conferencing capabilities, making it suitable for modern workplaces that prioritize collaboration. The phone is designed with flexibility in mind, allowing seamless integration with various communication platforms. It is compatible with leading unified communication systems, ensuring that users can connect effortlessly to their business networks.

Another key characteristic of the Polycom VVX 400 is its ease of use. The interface is intuitive, with graphical icons and simple navigation menus that facilitate quick access to features without requiring extensive training. The phone also supports a range of peripheral devices, including headsets and expansion modules, which further enhance its functionality.

The VVX 400 offers robust security features, ensuring that sensitive communication remains confidential. It includes encryption methods for secure registration and signaling, thus safeguarding business communications against unauthorized access.

Finally, the Polycom VVX 400 is designed with sustainability in mind. It is energy-efficient and complies with various environmental standards, making it a responsible choice for companies that are eco-conscious.

In conclusion, the Polycom VVX 400 is a highly capable IP phone, bringing together advanced technologies, exceptional audio quality, and user-friendly features, making it accessible for various business needs. Its adaptability to diverse communication platforms, coupled with strong security measures, positions it as a reliable choice for organizations looking to enhance their communication strategies.

Contents

Polycom VVX 400 and 410 Business Media Phones Trademarks Contents Using Buddy Lists Integrating with Microsoft Lync Server Using the BrowserBroadcasting Messages Using Push-to-Talk and Group Paging Using the Calendar Getting Help Administrative TasksRelated Documents Polycom Community Conventions Used in this Guide About This GuideTerms and Writing Conventions Information Elements Icons Used in this Guide Typographic Conventions What’s in This Guide?Typographic Conventions Getting Help and Support Resources Getting Started Viewing Your Phone Keys and Hardware VVX 400 and 410 Hardware Features Understanding Phone ViewsTo change views Web Info Attaching Phone Hardware Troubleshooting Why Can’t I Access a Certain View? Home ViewTo view more menu options in Home view To select a menu option Lines View Viewing Lines View Calls View ∙ Dark blue Held call Understanding Phone Icons and Status Indicators Icons Used on the VVX 400 Navigating Your Phone Interface Navigating Your VVX 400 and 410 Phone Mode and Encoding Options on VVX Phones Entering and Updating Data Fields Using the Dialpad Keys Entering Information on the VVX Phones Configuring Your Phone Using the Web Configuration Utility To access the Web Configuration Utility for your phoneRegistering the Phone To find your phone’s IP address Polycom VVX 400 and 410 Business Media Phones User Guide Managing Call Activity Using Basic FeaturesTo alternate between the handset, headset, and speakerphone Troubleshooting Why Doesn’t the Speakerphone Work? Answering Incoming Calls Answering Calls on Shared Lines Answering Additional CallsTo answer an incoming call Managing Multiple Calls Answering Calls Automatically To switch to Lines view from Calls view Placing Calls Calling from the Dialer Power Tip Choosing URLs or Numbers Mode from the DialerTo display the Dialer Placing Calls from Favorites, Recent Calls, and Directories To call from the DialerTo call from the Recent Calls list To call from your Favorites list Using Headsets Ending CallsRedialing Numbers To redial a number Enabling Headset Memory Mode To activate Headset Memory ModeResponding to Incoming Calls Ignoring Incoming Calls Managing Active Calls Rejecting Incoming CallsForwarding Incoming Calls To reject an incoming call Holding Calls Transferring Calls Managing Conference Calls Initiating Conference CallsTo initiate a conference call Timesaver Completing a Transfer Ending Conference Calls Holding and Resuming Conference CallsSplitting Conference Calls Managing Conference Call Participants To manage a person in a conference call Power Tip Forwarding Calls on a Call-by-Call Basis Changing the Way Calls are AnsweredForwarding All Calls to Another Person To forward all calls to another person To disable call forwarding Rejecting Calls from a Contact Using Do Not Disturb Diverting Calls from a Contact Troubleshooting Why Doesn’t the DND Icon Display? Using Do Not Disturb with Multiple LinesTo toggle Do Not Disturb on and off Listening to Voicemail To enable or disable Do Not Disturb for a lineTo listen to voicemail messages Viewing Recent Calls To view your Recent Calls list Managing Your Contact Directory To manage a call record To view contact information To view your Contact DirectoryTo search for a contact To dial a contact To add a contact To update a contact’s information Managing a Corporate DirectoryTo delete a contact To search the Corporate Directory Controlling Audio and Volume Updating the Incoming Call Ringtone Changing the Ringer Volume Changing the Audible Ring SettingUpdating a Contact’s Ringtone Muting the Microphone Managing Favorites To assign a contact as a favorite To reorder your Favorites Managing Shared LinesTo remove a Favorite from the list Viewing Shared Line Icons in Lines View Using Advanced Features Using Buddy Lists To update your presence setting Updating Your Status Managing a Buddy List Power Tip Dialing BuddiesTo add a contact to monitor on your Buddy list Timesaver How to Quickly Unblock a Contact Blocking ContactsMonitoring Buddies To view the status of your buddies To monitor buddies from your Buddy Status List Viewing Buddy Status Icons Integrating with Microsoft Lync Server Using the BrowserTo view the status of your favorite buddies in Lines view Navigating the Main Browser Using the Navigation KeysTo view the interactive Main Browser Using the Editing Keys Broadcasting Messages Using Push-to-Talk and Group PagingEntering Information in the Main Browser Push-to-Talk Mode Sending PTT BroadcastsTo send a PTT broadcast Timesaver Automatically Sending a PTT Broadcast Receiving PTT Broadcasts Receiving PTT Broadcasts During Active CallsReplying to PTT Broadcasts To end a PTT broadcast Updating the Default Channel Adjusting the Volume of PTT BroadcastsEnding PTT Broadcasts Using Group Paging Mode Updating Channel SubscriptionsAllowing PTT Broadcasts to Play during Active Calls To hear the PTT broadcast during an active call Sending Pages Receiving PagesReceiving Pages To send a Adjusting the Volume of Pages Updating the Default Paging GroupUpdating Paging Group Subscriptions Receiving Pages During Active Calls Allowing Pages to Play During Active Calls Using the CalendarTo hear the pages during an active call Troubleshooting Why Doesn’t the Calendar Display? To access other Calendar views Opening and Closing the CalendarNavigating Month View To open the calendar Navigating Day View Viewing the Calendar in Day View Navigating Meeting View Managing Meeting Reminders Troubleshooting Why Don’t My Meeting Reminders Display? Joining Meetings from the CalendarTo join a meeting from a meeting reminder To join a meeting from Meeting view Using a Mouse and Keyboard with Your Phone Using a Mouse and Keyboard with Your PhoneWeb Info Detailed Information About PDC Using Your Computer’s Mouse and Keyboard with Your Phone Starting and Stopping Polycom Desktop ConnectorTo quit Polycom Desktop Connector Using the Function Keys Open Applications Logging into Your Phone Logging In and Out of a Phone Changing Your Password  From Home view, select Settings Features User Login LogPlacing Calls from Phones that are in the Logged-Out State To log in to a phone To change your user password About Your User PasswordLocking Your Phone Locking and Unlocking Your Phone Placing and Answering Calls on a Locked PhoneTo lock your phone To unlock your phone Accessing Features with Your Login Credentials To answer a call on a locked phone Troubleshooting What Happens if I Can’t Access Features? Changing the Language on Your Phone Customizing the Phone’s DisplayChanging the Time and Date Display Changing the Backlight Changing the Phone’s Background Picture Web Info Adding a Web Page as the Background on Your Phone Using a Personal Photo as a Background Picture Changing the Background PictureTo add your own picture to the list of background images Click + adjacent to Add a new background image Displaying Screen Savers Choosing a Screen Saver Understanding Phone Warnings Administrative TasksRestarting the Phone Testing Phone Hardware Updating Phone ConfigurationTo restart the phone Getting Help Related Documents Polycom Community Copyright, Safety, and Regulatory Notices Service AgreementsPolycom Limited Warranty and Limitation Liability Governing Law Warranty Exclusive Safety, Compliance, and Disposal InformationExclusions Part 15 FCC Rules Installation Instructions ModificationsPlugs Acts as Disconnect Device Industry Canada IC Russian Compliance New Zealand Telepermit Operating Ambient Temperatures AustraliaHearing Aid Compatibility HAC Waste Electrical and Electronic Equipment Weee Restriction of Hazardous Substances Directive RoHS Polycom Take Back Polycom, Inc

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Models: VVX400 400

Polycom VVX 400 and 410 Business Media Phones User Guide

The Polycom Community

VVX400, 400 specifications