Polycom VVX 400 and 410 Business Media Phones User Guide

Version 5.0.0

 

 

Troubleshooting: Why Can’t I Use My Computer Keyboard to Enter Information in Certain Fields?

If you can’t use your computer keyboard to enter information in a field on your phone, check to see if the field has a flashing cursor. Entering information using your computer keyboard only works if the field has a flashing cursor.

When you use your mouse and keyboard with your phone, you can do the following:

∙Use your keyboard to enter information on your phone screen.

∙Use the number keys above the alphabetic characters to enter numeric information such as phone numbers. If you enable the Num Lock function on your keyboard, you can also use the numeric keypad on your keyboard.

∙Copy information from your computer screen and paste it onto your phone screen, using your keyboard’s shortcuts to cut, copy, and paste. You can’t copy information from your phone screen and paste it onto your computer screen.

∙Copy and paste information between fields on your phone screen by right-clicking the field, and choosing a clipboard command such as Cut (Ctrl+X), Copy (Ctrl+C), and/or Paste (Ctrl+V).

∙Use your mouse pointer to highlight information on the phone.

∙Delete information on your phone by highlighting the information using your cursor and pressing the Delete or Backspace keys on your keyboard.

∙Use the Home and End keys on your keyboard to position your cursor at the beginning or the end of fields on your phone.

∙Use the Arrow keys to move within text fields.

∙Hold Alt + Up Arrow key to increase the volume, and Alt + Down Arrow key to decrease the volume.

∙Use the mouse scroll wheel to navigate through lists and menus.

Note: Placing Calls from Your Computer Keyboard

If you’re using PDC, you can’t place a call using New Call from Lines view. To place a call, select New Call from Home view, enter the phone number, and press New Call. Or, just enter the phone number and press New Call.

You can also use the function keys on your keyboard as shortcuts for completing tasks on your phone. The following table lists the function keys and corresponding shortcuts on your phone.

Table 10: Using the Function Keys

Press this on your keyboard…

To do this on your phone…

 

 

F1

Press the left-most soft key

 

 

F2

Press the second soft key from the left

 

 

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Polycom VVX400 manual Using the Function Keys
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VVX400, 400 specifications

The Polycom VVX 400 is a versatile and advanced IP phone designed mainly for medium to large businesses that demand rich features and exceptional audio quality. This model offers a perfect blend of functionality and user-friendliness, making it an ideal solution for busy professionals and office environments.

One of the standout features of the VVX 400 is its high-resolution color display. The 3.5-inch screen provides clear visibility of call information, contact lists, and menus, allowing users to navigate through various features with ease. The phone supports up to 12 lines, ensuring that users can manage multiple calls without hassle. Furthermore, the VVX 400 comes with programmable keys, accommodating customized settings that enhance workflow efficiency.

In terms of audio quality, the VVX 400 employs Polycom's legendary HD Voice technology. This technology enhances voice clarity, making conversations more natural and engaging. The phone is equipped with a full-duplex speakerphone and delivers exceptional sound quality, whether on a call or during group conferences. With Polycom's Acoustic Fence technology, background noise is effectively filtered out, ensuring that discussions remain focused and productive.

The VVX 400 is not just about voice calls; it also supports video conferencing capabilities, making it suitable for modern workplaces that prioritize collaboration. The phone is designed with flexibility in mind, allowing seamless integration with various communication platforms. It is compatible with leading unified communication systems, ensuring that users can connect effortlessly to their business networks.

Another key characteristic of the Polycom VVX 400 is its ease of use. The interface is intuitive, with graphical icons and simple navigation menus that facilitate quick access to features without requiring extensive training. The phone also supports a range of peripheral devices, including headsets and expansion modules, which further enhance its functionality.

The VVX 400 offers robust security features, ensuring that sensitive communication remains confidential. It includes encryption methods for secure registration and signaling, thus safeguarding business communications against unauthorized access.

Finally, the Polycom VVX 400 is designed with sustainability in mind. It is energy-efficient and complies with various environmental standards, making it a responsible choice for companies that are eco-conscious.

In conclusion, the Polycom VVX 400 is a highly capable IP phone, bringing together advanced technologies, exceptional audio quality, and user-friendly features, making it accessible for various business needs. Its adaptability to diverse communication platforms, coupled with strong security measures, positions it as a reliable choice for organizations looking to enhance their communication strategies.
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