Administrative Tasks, Getting Help | Polycom VVX400 manual

Polycom VVX 400 and 410 Business Media Phones User Guide	Version 5.0.0
Logging In and Out of a Phone	74
Placing Calls from Phones that are in the Logged-Out State	75
Changing Your Password	75
Locking Your Phone	76
About Your User Password	76
Locking and Unlocking Your Phone	77
Placing and Answering Calls on a Locked Phone	77
Accessing Features with Your Login Credentials	78
Customizing the Phone’s Display	80
Changing the Language on Your Phone	80
Changing the Time and Date Display	80
Changing the Backlight	81
Changing the Phone’s Background Picture	82
Changing the Background Picture	83
Using a Personal Photo as a Background Picture	83
Displaying Screen Savers	84
Choosing a Screen Saver	84
Administrative Tasks	85
Understanding Phone Warnings	85
Restarting the Phone	85
Updating Phone Configuration	86
Testing Phone Hardware	86
Getting Help	87
Related Documents	87
The Polycom Community	88
Copyright, Safety, and Regulatory Notices	89

Polycom, Inc.

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Polycom VVX400 manual Administrative Tasks, Getting Help, Related Documents Polycom Community

VVX400, 400 specifications

The Polycom VVX 400 is a versatile and advanced IP phone designed mainly for medium to large businesses that demand rich features and exceptional audio quality. This model offers a perfect blend of functionality and user-friendliness, making it an ideal solution for busy professionals and office environments.

One of the standout features of the VVX 400 is its high-resolution color display. The 3.5-inch screen provides clear visibility of call information, contact lists, and menus, allowing users to navigate through various features with ease. The phone supports up to 12 lines, ensuring that users can manage multiple calls without hassle. Furthermore, the VVX 400 comes with programmable keys, accommodating customized settings that enhance workflow efficiency.

In terms of audio quality, the VVX 400 employs Polycom's legendary HD Voice technology. This technology enhances voice clarity, making conversations more natural and engaging. The phone is equipped with a full-duplex speakerphone and delivers exceptional sound quality, whether on a call or during group conferences. With Polycom's Acoustic Fence technology, background noise is effectively filtered out, ensuring that discussions remain focused and productive.

The VVX 400 is not just about voice calls; it also supports video conferencing capabilities, making it suitable for modern workplaces that prioritize collaboration. The phone is designed with flexibility in mind, allowing seamless integration with various communication platforms. It is compatible with leading unified communication systems, ensuring that users can connect effortlessly to their business networks.

Another key characteristic of the Polycom VVX 400 is its ease of use. The interface is intuitive, with graphical icons and simple navigation menus that facilitate quick access to features without requiring extensive training. The phone also supports a range of peripheral devices, including headsets and expansion modules, which further enhance its functionality.

The VVX 400 offers robust security features, ensuring that sensitive communication remains confidential. It includes encryption methods for secure registration and signaling, thus safeguarding business communications against unauthorized access.

Finally, the Polycom VVX 400 is designed with sustainability in mind. It is energy-efficient and complies with various environmental standards, making it a responsible choice for companies that are eco-conscious.

In conclusion, the Polycom VVX 400 is a highly capable IP phone, bringing together advanced technologies, exceptional audio quality, and user-friendly features, making it accessible for various business needs. Its adaptability to diverse communication platforms, coupled with strong security measures, positions it as a reliable choice for organizations looking to enhance their communication strategies.

Contents

Polycom VVX 400 and 410 Business Media Phones Trademarks Contents Integrating with Microsoft Lync Server Using the Browser Using Buddy ListsBroadcasting Messages Using Push-to-Talk and Group Paging Using the Calendar Related Documents Polycom Community Administrative TasksGetting Help Terms and Writing Conventions About This GuideConventions Used in this Guide Icons Used in this Guide Information Elements Typographic Conventions What’s in This Guide?Typographic Conventions Getting Help and Support Resources Viewing Your Phone Keys and Hardware Getting Started Understanding Phone Views VVX 400 and 410 Hardware FeaturesTo change views Web Info Attaching Phone Hardware Home View Troubleshooting Why Can’t I Access a Certain View?To view more menu options in Home view To select a menu option Viewing Lines View Lines View ∙ Dark blue Held call Calls View Icons Used on the VVX 400 Understanding Phone Icons and Status Indicators Navigating Your VVX 400 and 410 Phone Navigating Your Phone Interface Entering and Updating Data Fields Mode and Encoding Options on VVX Phones Entering Information on the VVX Phones Using the Dialpad Keys To access the Web Configuration Utility for your phone Configuring Your Phone Using the Web Configuration UtilityRegistering the Phone To find your phone’s IP address Polycom VVX 400 and 410 Business Media Phones User Guide To alternate between the handset, headset, and speakerphone Using Basic FeaturesManaging Call Activity Answering Incoming Calls Troubleshooting Why Doesn’t the Speakerphone Work? To answer an incoming call Answering Additional CallsAnswering Calls on Shared Lines Answering Calls Automatically Managing Multiple Calls Placing Calls To switch to Lines view from Calls view To display the Dialer Power Tip Choosing URLs or Numbers Mode from the DialerCalling from the Dialer To call from the Dialer Placing Calls from Favorites, Recent Calls, and DirectoriesTo call from the Recent Calls list To call from your Favorites list Ending Calls Using HeadsetsRedialing Numbers To redial a number To activate Headset Memory Mode Enabling Headset Memory ModeResponding to Incoming Calls Ignoring Incoming Calls Rejecting Incoming Calls Managing Active CallsForwarding Incoming Calls To reject an incoming call Transferring Calls Holding Calls Initiating Conference Calls Managing Conference CallsTo initiate a conference call Timesaver Completing a Transfer Splitting Conference Calls Holding and Resuming Conference CallsEnding Conference Calls To manage a person in a conference call Managing Conference Call Participants Changing the Way Calls are Answered Power Tip Forwarding Calls on a Call-by-Call BasisForwarding All Calls to Another Person To forward all calls to another person Rejecting Calls from a Contact To disable call forwarding Diverting Calls from a Contact Using Do Not Disturb To toggle Do Not Disturb on and off Using Do Not Disturb with Multiple LinesTroubleshooting Why Doesn’t the DND Icon Display? To listen to voicemail messages To enable or disable Do Not Disturb for a lineListening to Voicemail To view your Recent Calls list Viewing Recent Calls To manage a call record Managing Your Contact Directory To search for a contact To view your Contact DirectoryTo view contact information To add a contact To dial a contact Managing a Corporate Directory To update a contact’s informationTo delete a contact To search the Corporate Directory Updating the Incoming Call Ringtone Controlling Audio and Volume Changing the Audible Ring Setting Changing the Ringer VolumeUpdating a Contact’s Ringtone Muting the Microphone To assign a contact as a favorite Managing Favorites To remove a Favorite from the list Managing Shared LinesTo reorder your Favorites Viewing Shared Line Icons in Lines View Using Buddy Lists Using Advanced Features Updating Your Status To update your presence setting To add a contact to monitor on your Buddy list Power Tip Dialing BuddiesManaging a Buddy List Blocking Contacts Timesaver How to Quickly Unblock a ContactMonitoring Buddies To view the status of your buddies Viewing Buddy Status Icons To monitor buddies from your Buddy Status List To view the status of your favorite buddies in Lines view Using the BrowserIntegrating with Microsoft Lync Server To view the interactive Main Browser Using the Navigation KeysNavigating the Main Browser Entering Information in the Main Browser Broadcasting Messages Using Push-to-Talk and Group PagingUsing the Editing Keys Sending PTT Broadcasts Push-to-Talk ModeTo send a PTT broadcast Timesaver Automatically Sending a PTT Broadcast Receiving PTT Broadcasts During Active Calls Receiving PTT BroadcastsReplying to PTT Broadcasts To end a PTT broadcast Ending PTT Broadcasts Adjusting the Volume of PTT BroadcastsUpdating the Default Channel Updating Channel Subscriptions Using Group Paging ModeAllowing PTT Broadcasts to Play during Active Calls To hear the PTT broadcast during an active call Receiving Pages Sending PagesReceiving Pages To send a Updating the Default Paging Group Adjusting the Volume of PagesUpdating Paging Group Subscriptions Receiving Pages During Active Calls To hear the pages during an active call Using the CalendarAllowing Pages to Play During Active Calls Troubleshooting Why Doesn’t the Calendar Display? Opening and Closing the Calendar To access other Calendar viewsNavigating Month View To open the calendar Viewing the Calendar in Day View Navigating Day View Managing Meeting Reminders Navigating Meeting View Joining Meetings from the Calendar Troubleshooting Why Don’t My Meeting Reminders Display?To join a meeting from a meeting reminder To join a meeting from Meeting view Web Info Detailed Information About PDC Using a Mouse and Keyboard with Your PhoneUsing a Mouse and Keyboard with Your Phone To quit Polycom Desktop Connector Starting and Stopping Polycom Desktop ConnectorUsing Your Computer’s Mouse and Keyboard with Your Phone Using the Function Keys Open Applications Logging In and Out of a Phone Logging into Your Phone  From Home view, select Settings Features User Login Log Changing Your PasswordPlacing Calls from Phones that are in the Logged-Out State To log in to a phone Locking Your Phone About Your User PasswordTo change your user password Placing and Answering Calls on a Locked Phone Locking and Unlocking Your PhoneTo lock your phone To unlock your phone To answer a call on a locked phone Accessing Features with Your Login Credentials Troubleshooting What Happens if I Can’t Access Features? Changing the Time and Date Display Customizing the Phone’s DisplayChanging the Language on Your Phone Changing the Backlight Web Info Adding a Web Page as the Background on Your Phone Changing the Phone’s Background Picture Changing the Background Picture Using a Personal Photo as a Background PictureTo add your own picture to the list of background images Click + adjacent to Add a new background image Choosing a Screen Saver Displaying Screen Savers Restarting the Phone Administrative TasksUnderstanding Phone Warnings To restart the phone Updating Phone ConfigurationTesting Phone Hardware Related Documents Getting Help Polycom Community Service Agreements Copyright, Safety, and Regulatory NoticesPolycom Limited Warranty and Limitation Liability Governing Law Safety, Compliance, and Disposal Information Warranty ExclusiveExclusions Part 15 FCC Rules Modifications Installation InstructionsPlugs Acts as Disconnect Device Industry Canada IC New Zealand Telepermit Russian Compliance Australia Operating Ambient TemperaturesHearing Aid Compatibility HAC Waste Electrical and Electronic Equipment Weee Polycom Take Back Restriction of Hazardous Substances Directive RoHS Polycom, Inc

Customizing the Phone’s Display

Administrative Tasks

Getting Help

Related Documents

The Polycom Community

VVX400, 400 specifications