Using Basic Features, Managing Call Activity

Using Basic Features

Now that you’re familiar with your phone’s user interface, you’re ready to perform basic phone tasks that that you can do on a daily basis. This chapter explains how to handle multiple calls at one time, how to manipulate incoming and active calls, and how to access directories and lists so you can perform tasks quickly and efficiently.

This chapter includes information about the following tasks:

∙Calling, answering, holding, and ending calls

∙Ignoring, rejecting, forwarding, and transferring calls

∙Setting up conference calls

∙Enabling Do Not Disturb

∙Listening to voicemail

∙Handling Directories, Recent Calls, and Favorites

∙Customizing ringtones

∙Controlling phone volume

∙Using headsets

∙Managing shared lines

Managing Call Activity

Your system administrator can set up your phone to have up to six lines with unique extension numbers, or the same extension number as other lines on your network. Your phone can manage a maximum of 24 active, incoming, and held calls at a time on all registered lines. However, you can only have one active call in progress with numerous other incoming calls or calls on hold.

You can place and answer calls using the following:

∙The handset

∙The speakerphone

∙A headset

To alternate between the handset, headset, and speakerphone:

»During a call, pick up the handset, press , or press .

For example, if you’re using the handset, you can switch to headset mode by pressing , or

switch to speakerphone mode by pressing .

When you’re in speakerphone mode, glows green. When you’re in headset mode, glows green if an analog headset is connected.

Polycom, Inc.

VVX400, 400 specifications

The Polycom VVX 400 is a versatile and advanced IP phone designed mainly for medium to large businesses that demand rich features and exceptional audio quality. This model offers a perfect blend of functionality and user-friendliness, making it an ideal solution for busy professionals and office environments.

One of the standout features of the VVX 400 is its high-resolution color display. The 3.5-inch screen provides clear visibility of call information, contact lists, and menus, allowing users to navigate through various features with ease. The phone supports up to 12 lines, ensuring that users can manage multiple calls without hassle. Furthermore, the VVX 400 comes with programmable keys, accommodating customized settings that enhance workflow efficiency.

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Another key characteristic of the Polycom VVX 400 is its ease of use. The interface is intuitive, with graphical icons and simple navigation menus that facilitate quick access to features without requiring extensive training. The phone also supports a range of peripheral devices, including headsets and expansion modules, which further enhance its functionality.

The VVX 400 offers robust security features, ensuring that sensitive communication remains confidential. It includes encryption methods for secure registration and signaling, thus safeguarding business communications against unauthorized access.

Finally, the Polycom VVX 400 is designed with sustainability in mind. It is energy-efficient and complies with various environmental standards, making it a responsible choice for companies that are eco-conscious.

In conclusion, the Polycom VVX 400 is a highly capable IP phone, bringing together advanced technologies, exceptional audio quality, and user-friendly features, making it accessible for various business needs. Its adaptability to diverse communication platforms, coupled with strong security measures, positions it as a reliable choice for organizations looking to enhance their communication strategies.

Polycom VVX400 manual Using Basic Features, Managing Call Activity

Models: VVX400 400

Using Basic Features

Managing Call Activity

To alternate between the handset, headset, and speakerphone:

VVX400, 400 specifications