Contents

About This Guide

6

Conventions Used in this Guide

6

Terms and Writing Conventions

6

Information Elements

7

Typographic Conventions

8

What’s in This Guide?

8

Getting Help and Support Resources

9

Getting Started

10

Viewing Your Phone Keys and Hardware

10

Understanding Phone Views

11

Home View

12

Lines View

13

Calls View

14

Understanding Phone Icons and Status Indicators

15

Navigating Your Phone Interface

16

Entering and Updating Data Fields

17

Using the Dialpad Keys

18

Registering the Phone

19

Configuring Your Phone Using the Web Configuration Utility

19

Using Basic Features

21

Managing Call Activity

21

Answering Incoming Calls

22

Answering Additional Calls

23

Answering Calls on Shared Lines

23

Answering Calls Automatically

24

Managing Multiple Calls

24

Placing Calls

25

Calling from the Dialer

26

Placing Calls from Favorites, Recent Calls, and Directories

27

Redialing Numbers

28

Ending Calls

28

Using Headsets

28

Enabling Headset Memory Mode

29

Responding to Incoming Calls

29

Ignoring Incoming Calls

29

Rejecting Incoming Calls

30

Forwarding Incoming Calls

30

Managing Active Calls

30

Holding Calls

31

Transferring Calls

31

Polycom, Inc.

3

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Polycom VVX400 manual Contents

VVX400, 400 specifications

The Polycom VVX 400 is a versatile and advanced IP phone designed mainly for medium to large businesses that demand rich features and exceptional audio quality. This model offers a perfect blend of functionality and user-friendliness, making it an ideal solution for busy professionals and office environments.

One of the standout features of the VVX 400 is its high-resolution color display. The 3.5-inch screen provides clear visibility of call information, contact lists, and menus, allowing users to navigate through various features with ease. The phone supports up to 12 lines, ensuring that users can manage multiple calls without hassle. Furthermore, the VVX 400 comes with programmable keys, accommodating customized settings that enhance workflow efficiency.

In terms of audio quality, the VVX 400 employs Polycom's legendary HD Voice technology. This technology enhances voice clarity, making conversations more natural and engaging. The phone is equipped with a full-duplex speakerphone and delivers exceptional sound quality, whether on a call or during group conferences. With Polycom's Acoustic Fence technology, background noise is effectively filtered out, ensuring that discussions remain focused and productive.

The VVX 400 is not just about voice calls; it also supports video conferencing capabilities, making it suitable for modern workplaces that prioritize collaboration. The phone is designed with flexibility in mind, allowing seamless integration with various communication platforms. It is compatible with leading unified communication systems, ensuring that users can connect effortlessly to their business networks.

Another key characteristic of the Polycom VVX 400 is its ease of use. The interface is intuitive, with graphical icons and simple navigation menus that facilitate quick access to features without requiring extensive training. The phone also supports a range of peripheral devices, including headsets and expansion modules, which further enhance its functionality.

The VVX 400 offers robust security features, ensuring that sensitive communication remains confidential. It includes encryption methods for secure registration and signaling, thus safeguarding business communications against unauthorized access.

Finally, the Polycom VVX 400 is designed with sustainability in mind. It is energy-efficient and complies with various environmental standards, making it a responsible choice for companies that are eco-conscious.

In conclusion, the Polycom VVX 400 is a highly capable IP phone, bringing together advanced technologies, exceptional audio quality, and user-friendly features, making it accessible for various business needs. Its adaptability to diverse communication platforms, coupled with strong security measures, positions it as a reliable choice for organizations looking to enhance their communication strategies.