Polycom VVX 400 and 410 Business Media Phones User Guide

Version 5.0.0

Locking and Unlocking Your Phone

You can choose how you want your phone to handle incoming calls when the phone is locked. If you set up your phone to allow incoming calls when it is locked, which is the default setting, incoming calls ring on your phone, and you can answer those calls by entering your user password. If you set up your phone to ignore incoming calls, Do Not Disturb is applied to all lines on your phone, and your phone doesn’t ring.

To lock your phone:

1From Home view, select Settings > Basic > Lock Phone.

2From the Lock Phone screen, select how you want incoming calls handled when your phone is locked.

Allow ringing when locked Select this option if you want your phone to ring when you have an incoming call. If you choose this option, you can answer a call by entering your password.

DND when locked Select this option if you don’t want your phone to ring. You won’t have the option to answer incoming calls. All incoming calls go to your voicemail (if enabled) and display as a missed call in your Recent Calls list. Note that enabling this option on shared lines disables ringing only. You still see a visual notification of the call and have the option to answer it.

The default setting is Allow ringing when locked.

3Press Lock.

Your phone is locked.

Timesaver: A Quick Way to Lock Your Phone

Your phone is set up so that you can quickly lock it by tapping Lock from Lines view. If you do this, however, you can’t choose how to handle incoming calls. Your phone uses the default setting, which is Allow ringing when locked, or the last setting you selected.

To unlock your phone:

1Press Unlock.

2Enter your user password, and press Enter. The phone unlocks.

Placing and Answering Calls on a Locked Phone

From a locked phone, anyone can dial the standard emergency number, such as 911, and up to five other authorized numbers that an administrator can set up. You can’t call any other numbers from a locked phone. If you set up your phone so you can answer incoming calls when your phone is locked, you can answer calls by entering your user password.

To call an authorized number from a locked phone:

∙Do one of the following:

Press New Call. From the Place an Authorized Call screen, select the number you want to call and press Dial.

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Polycom VVX400 Locking and Unlocking Your Phone, Placing and Answering Calls on a Locked Phone, To lock your phone
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VVX400, 400 specifications

The Polycom VVX 400 is a versatile and advanced IP phone designed mainly for medium to large businesses that demand rich features and exceptional audio quality. This model offers a perfect blend of functionality and user-friendliness, making it an ideal solution for busy professionals and office environments.

One of the standout features of the VVX 400 is its high-resolution color display. The 3.5-inch screen provides clear visibility of call information, contact lists, and menus, allowing users to navigate through various features with ease. The phone supports up to 12 lines, ensuring that users can manage multiple calls without hassle. Furthermore, the VVX 400 comes with programmable keys, accommodating customized settings that enhance workflow efficiency.

In terms of audio quality, the VVX 400 employs Polycom's legendary HD Voice technology. This technology enhances voice clarity, making conversations more natural and engaging. The phone is equipped with a full-duplex speakerphone and delivers exceptional sound quality, whether on a call or during group conferences. With Polycom's Acoustic Fence technology, background noise is effectively filtered out, ensuring that discussions remain focused and productive.

The VVX 400 is not just about voice calls; it also supports video conferencing capabilities, making it suitable for modern workplaces that prioritize collaboration. The phone is designed with flexibility in mind, allowing seamless integration with various communication platforms. It is compatible with leading unified communication systems, ensuring that users can connect effortlessly to their business networks.

Another key characteristic of the Polycom VVX 400 is its ease of use. The interface is intuitive, with graphical icons and simple navigation menus that facilitate quick access to features without requiring extensive training. The phone also supports a range of peripheral devices, including headsets and expansion modules, which further enhance its functionality.

The VVX 400 offers robust security features, ensuring that sensitive communication remains confidential. It includes encryption methods for secure registration and signaling, thus safeguarding business communications against unauthorized access.

Finally, the Polycom VVX 400 is designed with sustainability in mind. It is energy-efficient and complies with various environmental standards, making it a responsible choice for companies that are eco-conscious.

In conclusion, the Polycom VVX 400 is a highly capable IP phone, bringing together advanced technologies, exceptional audio quality, and user-friendly features, making it accessible for various business needs. Its adaptability to diverse communication platforms, coupled with strong security measures, positions it as a reliable choice for organizations looking to enhance their communication strategies.
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