Polycom VVX 400 and 410 Business Media Phones User Guide

Version 5.0.0

 

 

Caution: Restarting Your Phone

Before you restart your phone, contact your system administrator. If your phone is malfunctioning, try to restore the phone to normal operation without restarting the phone. In addition, ask your administrator if the phone needs troubleshooting before restarting. If you need to update your phone’s configuration, don’t restart your phone. To update the phone’s configuration, see Updating Phone Configuration.

To restart the phone:

1From Home view, select Settings > Basic > Restart Phone. The message Are you sure? displays.

2If you still want to restart the phone, press Yes.

The phone restarts and the default Home screen displays when the phone hast finished rebooting.

Updating Phone Configuration

If your system administrator asks you to update your phone’s configuration, you can update the phone’s configuration without restarting your phone.

To update your phone’s configuration:

1From Home view, select Settings > Basic > Update Configuration. The message Are you sure? displays.

2To update the configuration, press Yes.

The configuration is updated. Your phone restarts, depending on the phone settings that have changed.

Testing Phone Hardware

If your system administrator asks you to access a diagnostics menu on your phone to test your phone hardware, you can access the diagnostic menu to test your phone’s microphones, speaker, handset, third-party headset (if present), keypad mappings, touchscreen, and LEDs. See your system administrator for instructions about performing these tests.

To test your phone hardware:

1From Home view, select Settings > Status > Diagnostics > Test Hardware.

2From the Test Hardware screen, select one of the following:

Audio Diagnostics

Keypad Diagnostics

Display Diagnostics

Brightness Diagnostics

LED Diagnostics

Polycom, Inc.

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Polycom VVX400 manual Updating Phone Configuration, Testing Phone Hardware, To restart the phone

VVX400, 400 specifications

The Polycom VVX 400 is a versatile and advanced IP phone designed mainly for medium to large businesses that demand rich features and exceptional audio quality. This model offers a perfect blend of functionality and user-friendliness, making it an ideal solution for busy professionals and office environments.

One of the standout features of the VVX 400 is its high-resolution color display. The 3.5-inch screen provides clear visibility of call information, contact lists, and menus, allowing users to navigate through various features with ease. The phone supports up to 12 lines, ensuring that users can manage multiple calls without hassle. Furthermore, the VVX 400 comes with programmable keys, accommodating customized settings that enhance workflow efficiency.

In terms of audio quality, the VVX 400 employs Polycom's legendary HD Voice technology. This technology enhances voice clarity, making conversations more natural and engaging. The phone is equipped with a full-duplex speakerphone and delivers exceptional sound quality, whether on a call or during group conferences. With Polycom's Acoustic Fence technology, background noise is effectively filtered out, ensuring that discussions remain focused and productive.

The VVX 400 is not just about voice calls; it also supports video conferencing capabilities, making it suitable for modern workplaces that prioritize collaboration. The phone is designed with flexibility in mind, allowing seamless integration with various communication platforms. It is compatible with leading unified communication systems, ensuring that users can connect effortlessly to their business networks.

Another key characteristic of the Polycom VVX 400 is its ease of use. The interface is intuitive, with graphical icons and simple navigation menus that facilitate quick access to features without requiring extensive training. The phone also supports a range of peripheral devices, including headsets and expansion modules, which further enhance its functionality.

The VVX 400 offers robust security features, ensuring that sensitive communication remains confidential. It includes encryption methods for secure registration and signaling, thus safeguarding business communications against unauthorized access.

Finally, the Polycom VVX 400 is designed with sustainability in mind. It is energy-efficient and complies with various environmental standards, making it a responsible choice for companies that are eco-conscious.

In conclusion, the Polycom VVX 400 is a highly capable IP phone, bringing together advanced technologies, exceptional audio quality, and user-friendly features, making it accessible for various business needs. Its adaptability to diverse communication platforms, coupled with strong security measures, positions it as a reliable choice for organizations looking to enhance their communication strategies.