To monitor buddies from your Buddy Status List

Polycom VVX 400 and 410 Business Media Phones User Guide

Version 5.0.0

Each buddy in your Buddy Status list displays a status icon next to his or her name. The following table shows the icons and the status they represent.

Table 7: Viewing Buddy Status Icons

Buddy Status Icon

Available

Buddy Status	Icon

Do Not Disturb

Busy		Offline

Away		No information

You can monitor your buddies and their statuses from your Buddy Status list, Home view, and Lines view.

To monitor buddies from your Buddy Status List:

»From Lines view, press More > Buddies, or from Home view, select Settings > Features > Presence > Buddy Status.

Your Buddy list displays, as shown next.

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Polycom VVX400 manual To monitor buddies from your Buddy Status List, Viewing Buddy Status Icons

VVX400, 400 specifications

The Polycom VVX 400 is a versatile and advanced IP phone designed mainly for medium to large businesses that demand rich features and exceptional audio quality. This model offers a perfect blend of functionality and user-friendliness, making it an ideal solution for busy professionals and office environments.

One of the standout features of the VVX 400 is its high-resolution color display. The 3.5-inch screen provides clear visibility of call information, contact lists, and menus, allowing users to navigate through various features with ease. The phone supports up to 12 lines, ensuring that users can manage multiple calls without hassle. Furthermore, the VVX 400 comes with programmable keys, accommodating customized settings that enhance workflow efficiency.

In terms of audio quality, the VVX 400 employs Polycom's legendary HD Voice technology. This technology enhances voice clarity, making conversations more natural and engaging. The phone is equipped with a full-duplex speakerphone and delivers exceptional sound quality, whether on a call or during group conferences. With Polycom's Acoustic Fence technology, background noise is effectively filtered out, ensuring that discussions remain focused and productive.

The VVX 400 is not just about voice calls; it also supports video conferencing capabilities, making it suitable for modern workplaces that prioritize collaboration. The phone is designed with flexibility in mind, allowing seamless integration with various communication platforms. It is compatible with leading unified communication systems, ensuring that users can connect effortlessly to their business networks.

Another key characteristic of the Polycom VVX 400 is its ease of use. The interface is intuitive, with graphical icons and simple navigation menus that facilitate quick access to features without requiring extensive training. The phone also supports a range of peripheral devices, including headsets and expansion modules, which further enhance its functionality.

The VVX 400 offers robust security features, ensuring that sensitive communication remains confidential. It includes encryption methods for secure registration and signaling, thus safeguarding business communications against unauthorized access.

Finally, the Polycom VVX 400 is designed with sustainability in mind. It is energy-efficient and complies with various environmental standards, making it a responsible choice for companies that are eco-conscious.

In conclusion, the Polycom VVX 400 is a highly capable IP phone, bringing together advanced technologies, exceptional audio quality, and user-friendly features, making it accessible for various business needs. Its adaptability to diverse communication platforms, coupled with strong security measures, positions it as a reliable choice for organizations looking to enhance their communication strategies.

Contents

Polycom VVX 400 and 410 Business Media Phones Trademarks Contents Broadcasting Messages Using Push-to-Talk and Group Paging Using Buddy ListsIntegrating with Microsoft Lync Server Using the Browser Using the Calendar Administrative Tasks Getting HelpRelated Documents Polycom Community About This Guide Conventions Used in this GuideTerms and Writing Conventions Information Elements Icons Used in this Guide What’s in This Guide? Typographic ConventionsTypographic Conventions Getting Help and Support Resources Getting Started Viewing Your Phone Keys and Hardware To change views VVX 400 and 410 Hardware FeaturesUnderstanding Phone Views Web Info Attaching Phone Hardware To view more menu options in Home view Troubleshooting Why Can’t I Access a Certain View?Home View To select a menu option Lines View Viewing Lines View Calls View ∙ Dark blue Held call Understanding Phone Icons and Status Indicators Icons Used on the VVX 400 Navigating Your Phone Interface Navigating Your VVX 400 and 410 Phone Mode and Encoding Options on VVX Phones Entering and Updating Data Fields Using the Dialpad Keys Entering Information on the VVX Phones Registering the Phone Configuring Your Phone Using the Web Configuration UtilityTo access the Web Configuration Utility for your phone To find your phone’s IP address Polycom VVX 400 and 410 Business Media Phones User Guide Using Basic Features Managing Call ActivityTo alternate between the handset, headset, and speakerphone Troubleshooting Why Doesn’t the Speakerphone Work? Answering Incoming Calls Answering Additional Calls Answering Calls on Shared LinesTo answer an incoming call Managing Multiple Calls Answering Calls Automatically To switch to Lines view from Calls view Placing Calls Power Tip Choosing URLs or Numbers Mode from the Dialer Calling from the DialerTo display the Dialer To call from the Recent Calls list Placing Calls from Favorites, Recent Calls, and DirectoriesTo call from the Dialer To call from your Favorites list Redialing Numbers Using HeadsetsEnding Calls To redial a number Responding to Incoming Calls Enabling Headset Memory ModeTo activate Headset Memory Mode Ignoring Incoming Calls Forwarding Incoming Calls Managing Active CallsRejecting Incoming Calls To reject an incoming call Holding Calls Transferring Calls To initiate a conference call Managing Conference CallsInitiating Conference Calls Timesaver Completing a Transfer Holding and Resuming Conference Calls Ending Conference CallsSplitting Conference Calls Managing Conference Call Participants To manage a person in a conference call Forwarding All Calls to Another Person Power Tip Forwarding Calls on a Call-by-Call BasisChanging the Way Calls are Answered To forward all calls to another person To disable call forwarding Rejecting Calls from a Contact Using Do Not Disturb Diverting Calls from a Contact Using Do Not Disturb with Multiple Lines Troubleshooting Why Doesn’t the DND Icon Display?To toggle Do Not Disturb on and off To enable or disable Do Not Disturb for a line Listening to VoicemailTo listen to voicemail messages Viewing Recent Calls To view your Recent Calls list Managing Your Contact Directory To manage a call record To view your Contact Directory To view contact informationTo search for a contact To dial a contact To add a contact To delete a contact To update a contact’s informationManaging a Corporate Directory To search the Corporate Directory Controlling Audio and Volume Updating the Incoming Call Ringtone Updating a Contact’s Ringtone Changing the Ringer VolumeChanging the Audible Ring Setting Muting the Microphone Managing Favorites To assign a contact as a favorite Managing Shared Lines To reorder your FavoritesTo remove a Favorite from the list Viewing Shared Line Icons in Lines View Using Advanced Features Using Buddy Lists To update your presence setting Updating Your Status Power Tip Dialing Buddies Managing a Buddy ListTo add a contact to monitor on your Buddy list Monitoring Buddies Timesaver How to Quickly Unblock a ContactBlocking Contacts To view the status of your buddies To monitor buddies from your Buddy Status List Viewing Buddy Status Icons Using the Browser Integrating with Microsoft Lync ServerTo view the status of your favorite buddies in Lines view Using the Navigation Keys Navigating the Main BrowserTo view the interactive Main Browser Broadcasting Messages Using Push-to-Talk and Group Paging Using the Editing KeysEntering Information in the Main Browser To send a PTT broadcast Push-to-Talk ModeSending PTT Broadcasts Timesaver Automatically Sending a PTT Broadcast Replying to PTT Broadcasts Receiving PTT BroadcastsReceiving PTT Broadcasts During Active Calls To end a PTT broadcast Adjusting the Volume of PTT Broadcasts Updating the Default ChannelEnding PTT Broadcasts Allowing PTT Broadcasts to Play during Active Calls Using Group Paging ModeUpdating Channel Subscriptions To hear the PTT broadcast during an active call Receiving Pages Sending PagesReceiving Pages To send a Updating Paging Group Subscriptions Adjusting the Volume of PagesUpdating the Default Paging Group Receiving Pages During Active Calls Using the Calendar Allowing Pages to Play During Active CallsTo hear the pages during an active call Troubleshooting Why Doesn’t the Calendar Display? Navigating Month View To access other Calendar viewsOpening and Closing the Calendar To open the calendar Navigating Day View Viewing the Calendar in Day View Navigating Meeting View Managing Meeting Reminders To join a meeting from a meeting reminder Troubleshooting Why Don’t My Meeting Reminders Display?Joining Meetings from the Calendar To join a meeting from Meeting view Using a Mouse and Keyboard with Your Phone Using a Mouse and Keyboard with Your PhoneWeb Info Detailed Information About PDC Starting and Stopping Polycom Desktop Connector Using Your Computer’s Mouse and Keyboard with Your PhoneTo quit Polycom Desktop Connector Using the Function Keys Open Applications Logging into Your Phone Logging In and Out of a Phone Placing Calls from Phones that are in the Logged-Out State Changing Your Password From Home view, select Settings Features User Login Log To log in to a phone About Your User Password To change your user passwordLocking Your Phone To lock your phone Locking and Unlocking Your PhonePlacing and Answering Calls on a Locked Phone To unlock your phone Accessing Features with Your Login Credentials To answer a call on a locked phone Troubleshooting What Happens if I Can’t Access Features? Customizing the Phone’s Display Changing the Language on Your PhoneChanging the Time and Date Display Changing the Backlight Changing the Phone’s Background Picture Web Info Adding a Web Page as the Background on Your Phone To add your own picture to the list of background images Using a Personal Photo as a Background PictureChanging the Background Picture Click + adjacent to Add a new background image Displaying Screen Savers Choosing a Screen Saver Administrative Tasks Understanding Phone WarningsRestarting the Phone Updating Phone Configuration Testing Phone HardwareTo restart the phone Getting Help Related Documents Polycom Community Polycom Limited Warranty and Limitation Liability Copyright, Safety, and Regulatory NoticesService Agreements Governing Law Exclusions Warranty ExclusiveSafety, Compliance, and Disposal Information Part 15 FCC Rules Plugs Acts as Disconnect Device Installation InstructionsModifications Industry Canada IC Russian Compliance New Zealand Telepermit Hearing Aid Compatibility HAC Operating Ambient TemperaturesAustralia Waste Electrical and Electronic Equipment Weee Restriction of Hazardous Substances Directive RoHS Polycom Take Back Polycom, Inc