Polycom VVX 400 and 410 Business Media Phones User Guide

Version 5.0.0

Timesaver: Saving Recent Callers and Corporate Directory Contacts to Your Directory

You can automatically save a recent caller to your Directory. See Viewing Recent Calls.

If a Corporate Directory is available on your phone, you can add contacts from the Corporate Directory to your Contact Directory. For information on how to update your Contact Directory, see Managing a Corporate Directory.

To update a contact’s information:

1From the Contact Directory, select the contact you want to update, and press Info > Edit.

2From the Edit Contact screen, update the contact’s information and press Save.

To delete a contact:

1From your Contact Directory, select the contact you want to delete and press Info > Delete. A confirmation message displays, confirming that you want to delete the contact.

2Press Yes or No.

Managing a Corporate Directory

The Corporate Directory is set up and populated with contacts by your system administrator. The Corporate Directory is non-editable, and your administrator determines which contacts you can see.

From the Corporate Directory, you can do the following:

∙Search for contacts.

∙Dial contacts.

∙Add contacts to your local Contact Directory.

To view the Corporate Directory:

»From Home view, select Directories > Corporate Directory.

By default, a blank search screen displays. To view entries, search for a person.

You can set your Corporate Directory to save your search results to view each time you search the Corporate Directory.

To save Corporate Directory search results:

1From Home view, select Settings > Basic > Preferences > Corporate Directory > View Persistency.

2From the View Persistency screen, select Enabled.

Each time you view the Corporate Directory, your last search results automatically displays.

To search the Corporate Directory:

∙From the Corporate Directory, perform a quick search or an advanced search:

To perform a quick search, enter the first few characters of the contact’s first or last name, and press Submit.

To perform an advanced search, press AdvFind, enter your search criteria, and press Submit.

Polycom, Inc.

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Polycom VVX400 manual Managing a Corporate Directory, To update a contact’s information, To delete a contact
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VVX400, 400 specifications

The Polycom VVX 400 is a versatile and advanced IP phone designed mainly for medium to large businesses that demand rich features and exceptional audio quality. This model offers a perfect blend of functionality and user-friendliness, making it an ideal solution for busy professionals and office environments.

One of the standout features of the VVX 400 is its high-resolution color display. The 3.5-inch screen provides clear visibility of call information, contact lists, and menus, allowing users to navigate through various features with ease. The phone supports up to 12 lines, ensuring that users can manage multiple calls without hassle. Furthermore, the VVX 400 comes with programmable keys, accommodating customized settings that enhance workflow efficiency.

In terms of audio quality, the VVX 400 employs Polycom's legendary HD Voice technology. This technology enhances voice clarity, making conversations more natural and engaging. The phone is equipped with a full-duplex speakerphone and delivers exceptional sound quality, whether on a call or during group conferences. With Polycom's Acoustic Fence technology, background noise is effectively filtered out, ensuring that discussions remain focused and productive.

The VVX 400 is not just about voice calls; it also supports video conferencing capabilities, making it suitable for modern workplaces that prioritize collaboration. The phone is designed with flexibility in mind, allowing seamless integration with various communication platforms. It is compatible with leading unified communication systems, ensuring that users can connect effortlessly to their business networks.

Another key characteristic of the Polycom VVX 400 is its ease of use. The interface is intuitive, with graphical icons and simple navigation menus that facilitate quick access to features without requiring extensive training. The phone also supports a range of peripheral devices, including headsets and expansion modules, which further enhance its functionality.

The VVX 400 offers robust security features, ensuring that sensitive communication remains confidential. It includes encryption methods for secure registration and signaling, thus safeguarding business communications against unauthorized access.

Finally, the Polycom VVX 400 is designed with sustainability in mind. It is energy-efficient and complies with various environmental standards, making it a responsible choice for companies that are eco-conscious.

In conclusion, the Polycom VVX 400 is a highly capable IP phone, bringing together advanced technologies, exceptional audio quality, and user-friendly features, making it accessible for various business needs. Its adaptability to diverse communication platforms, coupled with strong security measures, positions it as a reliable choice for organizations looking to enhance their communication strategies.
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