Polycom VVX 400 and 410 Business Media Phones User Guide

Version 5.0.0

From Home view, select Forward.

From Home view, select Settings and select Features > Forward.

If your phone is idle, press the Forward soft key from Lines view.

If your phone is set up with multiple lines, select the line to apply forwarding to.

From the Forwarding Type Select screen, select the forwarding type you want:

Always To forward all incoming calls

No Answer To forward all unanswered incoming calls

Busy To forward calls that arrive when you’re already in a call

Enter the forwarding number, and select Enable. If you selected the No Answer option, you can enter the number of rings before your phone forwards the call. Polycom recommends that you enter a value of 2.

The forwarding number you chose displays in the status bar, as shown next. In this example, the line is forwarded to 2327.

Figure 13: Displaying the Call Forward Number in the Status Bar

If a phone line is idle, Lines view displays the forwarding icon next to the phone line, as shown next.

Figure 14: Viewing the Call Forwarding Icon in Lines View

To disable call forwarding:

1From Home view, select Forward.

2If your phone is set up with multiple lines, select the line you want to disable.

3From the Forwarding Type Select screen, select the forwarding type to disable, and select Disable.

Rejecting Calls from a Contact

You can send incoming calls from a particular contact to your voicemail system.

Polycom, Inc.

36

Page 36
Image 36
Polycom VVX400 manual Rejecting Calls from a Contact, To disable call forwarding

VVX400, 400 specifications

The Polycom VVX 400 is a versatile and advanced IP phone designed mainly for medium to large businesses that demand rich features and exceptional audio quality. This model offers a perfect blend of functionality and user-friendliness, making it an ideal solution for busy professionals and office environments.

One of the standout features of the VVX 400 is its high-resolution color display. The 3.5-inch screen provides clear visibility of call information, contact lists, and menus, allowing users to navigate through various features with ease. The phone supports up to 12 lines, ensuring that users can manage multiple calls without hassle. Furthermore, the VVX 400 comes with programmable keys, accommodating customized settings that enhance workflow efficiency.

In terms of audio quality, the VVX 400 employs Polycom's legendary HD Voice technology. This technology enhances voice clarity, making conversations more natural and engaging. The phone is equipped with a full-duplex speakerphone and delivers exceptional sound quality, whether on a call or during group conferences. With Polycom's Acoustic Fence technology, background noise is effectively filtered out, ensuring that discussions remain focused and productive.

The VVX 400 is not just about voice calls; it also supports video conferencing capabilities, making it suitable for modern workplaces that prioritize collaboration. The phone is designed with flexibility in mind, allowing seamless integration with various communication platforms. It is compatible with leading unified communication systems, ensuring that users can connect effortlessly to their business networks.

Another key characteristic of the Polycom VVX 400 is its ease of use. The interface is intuitive, with graphical icons and simple navigation menus that facilitate quick access to features without requiring extensive training. The phone also supports a range of peripheral devices, including headsets and expansion modules, which further enhance its functionality.

The VVX 400 offers robust security features, ensuring that sensitive communication remains confidential. It includes encryption methods for secure registration and signaling, thus safeguarding business communications against unauthorized access.

Finally, the Polycom VVX 400 is designed with sustainability in mind. It is energy-efficient and complies with various environmental standards, making it a responsible choice for companies that are eco-conscious.

In conclusion, the Polycom VVX 400 is a highly capable IP phone, bringing together advanced technologies, exceptional audio quality, and user-friendly features, making it accessible for various business needs. Its adaptability to diverse communication platforms, coupled with strong security measures, positions it as a reliable choice for organizations looking to enhance their communication strategies.