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Troubleshooting
Performance Characteristics
Install
Password
Default Boot Set
Connecting to the SAN
Warranty
Maintenance
Dual Fabric Configuration
Reset Port Command
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5 – Maintaining the SANbox SSP Replacing Hardware Components
Notes
Q
5-8
SN0054628-00
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Contents
SANbox 8200 Series Storage Services Platform
Page
Table of Contents
Using the SANbox SSP
Section SANbox SSP Management GUI Reference
Section Troubleshooting
Figures
Tables
Page
Introduction
Audience
Readme File
Related Documentation
Style Conventions Regulatory and Safety Notices
New in this Release
Declaration of Conformity
Manufacturer
Product
Introduction Regulatory and Safety Notices
Warranty and Technical Support
Before Contacting Technical Support
Availability
Training
Contact Information
Introduction Warranty and Technical Support SN0054628-00 a
SANbox SSP and StoreAge Solution Overview
General Description
SANbox SSP/StoreAge Solution
Features
SANbox SSP Overview
Supported Network Configurations
Small SAN Deployment Configuration with Zoning
Small SAN Configuration with Front/Back-Side SANs
Dual Fabric Configuration
High-Availability Configuration
High-Availability Fabric Configuration
How the Solution Protects Against Failures
Setup Requirements
Port Connections Fibre Channel Port Connections
Ethernet Connections
Console Port Connection
General Description Port Connections SN0054628-00 a
Roadmap of Setup Tasks
Task Roadmap
Checking Package Contents
Setting Up SANbox SSP
SANbox 8200/8202 SSP Port Side
Setting Up SANbox SSP Hardware
SANbox 8200/8202 SSP Fan Side
To install the power supplies
To mount SANbox SSP in a rack
Inserting the Right Power Supply
To connect the console port
Accessing SANbox SSP for the First Time
To power up SANbox SSP
To configure the terminal settings on the host computer
To access the CLI through the serial console port
To modify Ethernet settings for remote access
Gateway Netmask
Connecting to the SAN
Connecting StoreAge SVM Appliances to the SAN
Connecting SANbox SSPs to the SAN
To connect SANbox SSPs to the SAN
Connecting Hosts to the SAN
Managing your Configuration
To connect hosts to the SAN
Page
SANbox SSP Management GUI Reference
Managing SANbox SSP
Using the SANbox SSP Management GUI
To install Java WebStart
QLogic SANbox Storage Services Platform SSP Screen
SANbox SSP Management GUI Application Installation Screen
To log into the SANbox SSP Management GUI
Using the Command Line Interface Remotely
Using the Command Line Interface Locally
To access the CLI using telnet
To access the CLI using ssh
Navigating the SANbox SSP Management GUI
SANbox SSP Management GUI Functions
System
To manage external port behavior
Enabling and Disabling Ports
Ethernet Panel System
System Ethernet Panel
Sensors Panel System
System Sensors Panel
Diagnostics
To use the Diagnostics panel
Telnet
Telnet Screen Initiated from the SANbox SSP Management GUI
10. Diagnostic Screen Log Panel
Log
Page
Using the SANbox SSP
Setting up a High-Availability Configuration
Component
SAN Zoning
High-Availability Fabric Configuration with Zoning
Directly Connecting Devices to SANbox SSP
Yellow zone Pink zone
Configuring Storage
Access
Zoning
Configuration Restriction on RAID Devices
Maximum Frame Size
Using the SVM GUI to Manage Virtual Storage
To create storage pools
To create virtual volumes
Guidelines for Selecting the Storage Device Profile
Failing Back
Click Fail Back
To shut down SANbox SSP using the Main Power Switch
Shutting Down SANbox SSP
To restart SANbox SSP from the CLI
To shut down SANbox SSP from the CLI
Using the SANbox SSP Shutting Down SANbox SSP SN0054628-00 a
Maintaining the SANbox SSP
SANbox SSP System Software
Boot Sets
To select the active boot set from the local console
Maintenance Mode
To access Maintenance Mode from the local console
To install a new system software image on SANbox SSP
Updating SANbox SSP System Software
To apply a system software patch
To install a new Maintenance Mode image on SANbox SSP
Interpreting the LED Patterns
To replace the power supplies
Post and the LEDs
Replacing Hardware Components
To replace the fans
About the Transceivers
To replace a transceiver
Page
Troubleshooting
Before Looking at the Problem Statements
Problem Statements and Troubleshooting Procedures
BACK-END Storage not Found LOOP/FABRIC
Cannot Access SANbox SSP Console Port
Cannot LOG Into SANbox SSP GUI or CLI
Initiator not Found by SVM
Performance Characteristics
Media
High Availability Features
Storage Management
Standards
Device Management
Mechanical
Environmental
Electrical
Regulatory
Command Line Interface CLI Overview
Command Quick Reference by Object
Table B-1. Commands by Object Type
Command Syntax and Command Completion
Help Commands
Online Help
Example
Accessing the CLI
To telnet to the CLI from a web browser
Figure B-2. Telnet Console Login Screen
Users and Groups
Figure B-3. Telnet Console Menu Options
Table B-2. Built-In Users and Groups
Commands Clear Command
Create User Command
Delete User Command
Group group name
Disable Eth Command
Disable Port Command
Disable eth ethernet name
Disable port
Disable snmpv3 Command
Disable User Command
Enable Eth Command
Syntax disable snmpv3
Enable Port Command
Enable snmpv3 Command
Enable User Command
Exit Command
Help Command
Keywords help partial command name
Help Commands
Modify Date Command
Modify Eth Command
Modify Port Command
Capability port capability
Speed port speed
Type port type
Modify Ports Command
Maxframesize size in bytes
Ports type port type
Modify Timezone Command
Modify User Command
Password
Speed port speed NEGOTIATE, 1G, 2G
Quit Command
Reboot Command
Reset Port Command
Reset port
Restart snmp Command
Set Community Command
Show Chassis Command
Show Community Command
Show Date Command
Show Debug Command
Serialnum
Dump
Fcptstate
Fcsexch
Fcsluns
Show Eth Command
Show Eths Command
Show Fan Command
Show eths
Show fan
Show Fans Command
Show Group Command
Show Groups Command
Show ID Command
Show Ports Command
Keywords show port port number
Show ports
Show ps Command
Keywords show ps power supply number Show ps
Show ps
Show pss Command
Show snmpv3 Command
Show Status Command
Show Therm Command
Show Therms Command
Show Timezone Command
Show User Command
Show Users Command
Show Voltage Command
Show Voltages Command
Version Command
Active Boot Set
Boot Set
Default Boot Set
Active/Active RAID
Inactive Boot Set
Invalid Boot Set
Maintenance Mode Image
Failover
Valid Boot Set
Scsi Personality
Secondary Path
Storage Pool
Virtual Volume
Virtual Disk
Index
LEDs 3-10,6-5
SN0054628-00 a Index-3
SVM GUI
SN0054628-00 a Index-5
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