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ACustomer Support

TallyGenicom Customer Support Center

IMPORTANT

Please have the following information available prior to calling the
TallyGenicom Customer Support Center:
Model number
Serial number (located on the back of the printer)
Installed options (i.e., interface and host type if applicab le to the problem)
Configuration printout. Go to the Help Menu on the control panel menu,
then press the MENU/ENTER key to print a configuration repor t.
Is the problem with a new install or an existing printer?
Description of the problem (be specific)
Good and bad samples that clearly show the problem (faxing of thes e
samples may be required)
Americas (714) 368-2686
Europe, Middle East, and Africa (31) 24 6489 311
Asia Pacific (65) 6548 4114
China (86) 800-999-6836
http://www.tallygenicom.com/service/default.aspx

TallyGenicom Supplies Department

Contact the TallyGenicom Supplies Department for genuine T allyGenicom
supplies.
Americas (800) 733-1900
Europe, Middle East, and Africa 33 (0) 1 46 25 19 07
Asia Pacific (65) 6548 4116
or (65) 6548 4182
China (86) 400-886-5598
http://www.tallygenicom.com/supplies/default.aspx