The General Status displays an overview of the MCU status. To access this information, go to 
Refer to the table below for details of the information displayed
The specific Codian MCU model.
The unique serial number of the MCU.
The installed software version. You will need to provide this information when speaking to Technical support.
The build version of installed software. You will need to provide this information when speaking to Technical support.
The time since the last restart of the MCU.
The host name assigned to the MCU.
The IP address assigned to the MCU.
The current processor utilization of the MCU.
An overview of the current media loading of the MCU.
If the total load is consistently high, you might need to add an additional MCU to better handle your video conferencing needs. Also, the total load may increase during periods of peak conference use. A low video load with high audio load implies that most of the conference participants have connected with
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| The system time on the MCU. Click | to modify this value. The | page | ||
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| opens in which you can update the system date and time manually or refresh the time from | ||||
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| an NTP server. For more information about the | page, refer to Displaying and | |||
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| resetting system time. |
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| User | The system log displays the last eight shutdown and upgrade events in date order with the | ||||
| requested | most recent system log event at the top of the list. |
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| shutdown |
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| User | The log will also display "unknown" if there has been an unexpected reboot or power |
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| requested | failure, which you should report to Technical support if it happens repeatedly. |
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| upgrade |
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| Unknown |
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