GL-1010 Administrator’s Guide 199
Topics:
Network Connectivity Problems . . . . . . . . . . . . . . . 200
Cannot Discover Device . . . . . . . . . . . . . . . . . . . . . 204
Cannot PING GL-1010 Device . . . . . . . . . . . . . . . . 206
Cannot Print from Client . . . . . . . . . . . . . . . . . . . . . 208
Job Not Listed in Current Jobs . . . . . . . . . . . . . . . . . 211
TROUBLESHOOTING OVERVIEW
This chapter is the place to start if you are experiencing
difficulties installing or using the e-STUDIO GL-1010 Electronic
Document Processing System. Because the system integrates
hardware, network, and software components, errors do occur
and sometimes it can be difficult to determine their source.
Variables between network configurations and user setup further
complicates the troubleshooting process.
The purpose of this chapter is to help you locate the origin of an
error if it is not immediately apparent, and then direct you to
subsequent chapters for instructions on resolving it. Checklists
provided in this chapter allow you identify the subsystem most
likely responsible for the error condition.