234 GL-1010 Administrator’s Guide
CANNOT PRINT TO GL-1010 DEVICE
Problem Description
You are unable to print to the GL-1010 Device. Using the
Troubleshooting checklist, Cannot Print From Client on page 209,
you have narrowed the problem down to a network-related issue.
Possibly there is a problem with your network. More likely,
network printing services have not been set up correctly or the
GL-1010 has not been properly configured to operate in your
network environment.
The following checklist helps you identify the source of the error
and then directs you to where you can find more information
about resolving it. If the problem persists after you have followed
all of the steps, contact Toshiba’s authorized dealer for further
assistance.
Troubleshooting Checklist
Cannot Print to GL-1010
Possible Cause Check Yes No
For
Instructions,
Go To...
Protocol conflict or
incorrect protocol
settings.
1Have you set the GL-1010
protocol settings so they are
compatible with your network and
client protocol settings?
Next
Step
↓
→Modifying GL-
1010 Settings on
page 16.
Print services are
not set up.
2Have you set up the appropriate
type(s) of print services the
GL-1010 should support?
Next
Step
↓
→Establishing
Network Print
Services on page
113.
Printer port is not
configured.
3Have you configured a port for
the printer?
Next
Step
↓
→GL-1010
Operator’s Guide
(Basic).
4If you are using Novell print
services, did you setup the Novell
side of network printing, such as
creating print servers and
attaching the print queue?
Next
Step
↓
→Chapter 5, Setting
Up Novell Printing
.