Toshiba GL-1010 TROUBLESHOOTING CLIENT

GL-1010 Administrator’s Guide 237
Topics:
General Software Errors . . . . . . . . . . . . . . . . . . . . . . 238
TopAccess Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
GL DocMon Errors . . . . . . . . . . . . . . . . . . . . . . . . . 241
Printer Driver Errors . . . . . . . . . . . . . . . . . . . . . . . . 243
Driver Installation Error Messages . . . . . . . . . . . . . 246
Twain Driver Errors . . . . . . . . . . . . . . . . . . . . . . . . . 248
TROUBLESHOOTING CLIENT
ERRORS
Any problem that arises when using Toshiba GL-1010 client
software, including GL DocMon or any of the Toshiba print, fax,
or scan drivers falls under the category of a client error. A subset
of client errors, those relating to jobs that are printed in
unexpected or unintended ways, are classified as output errors,
and are covered in the next chapter.
This chapter describes the most frequent and known client errors
and provides steps to resolve the condition. If the problem
persists after you have followed all of the steps, make sure to note
the name of the application or driver you were using, what you
were trying to do, and any error messages and then contact a
Toshiba authorized dealer for further assistance.