GL-1010 Administrator’s Guide 257
can be used with documents printed with the PostScript driver.
Similarly, only overlays created with the PCL6 driver can be used
with documents printed with the PCL6 driver.
Corrective Action
Create an Image Overlay for both the PCL and PS drivers. When
creating a file to save as an Image Overlay, it is recommended
that you save the file as an independent document first. That way,
if the overlay file is later deleted or you want to create a new
overlay file for a different driver, you do not have to recreate the
original document each time.
Image Overlay File Deleted
Problem Description
A common misperception is that pressing Delete Overlay from the
driver’s Image Overlay properties sheet only removes the Image
Overlay file from the driver’s Overlay list, when it actually
deletes the file altogether.
Corrective Action
Recreate the Image Overlay. When creating a file to save as an
Image Overlay, it is recommended that you save the file as an
independent document first. That way, if the overlay file is later
deleted or you want to create a new overlay file for a different
driver, you do not have to recreate the original document each
time.
DUPLEX ERRORS
Printing on Wrong Side of Letterhead
Problem Description
When duplex printing on pre-printed paper, such as letterhead,
the document is printed on the wrong side of the paper.
Corrective Action
Printing on pre-printed paper requires positioning the paper
correctly in the cassette. Correct paper position differs for duplex
(double-sided) versus simplex (single-sided) printing. It also