254 GL-1010 Administrator’s Guide
Multiple Copies Stapled Together
Problem Description
Some applications, such as Microsoft Word and Excel, treat
multiple copy print jobs as one big job if the Collate option is
enabled from the application and stapling is enabled from the
driver. Enabling stapling automatically enables the driver’s
collation option, which effectively cancels the application
collation setting, creating one large job, which is stapled together,
rather than multiple copies of a single job, stapled separately.
Corrective Action
Set the stapling and collation options in the driver’s properties
sheet and disable the Collate option from the application’s print
dialog box.
Large Documents Not Stapled
Problem Description
Documents up to 50 sheets of plain letter, A4, or B5 sized paper
can be stapled. The maximum sheet count for documents printed
on thicker paper or on Ledger, Legal, Letter-R, Computer, A3,
B4, A4-R or Folio paper is 30. The maximum sheet count for
documents that are to be saddle-stitched is 15. Documents that
exceed these limits are not stapled.
Corrective Action
Make sure your documents fall within the maximum sheet count
limit for stapling.
Stapling Limits
Finisher
Model Paper size Maximum Sheets
MJ-1011 A4, A4-R, B5, LT,
LT-R
30 sheets
B4, LG 20 sheets
FOLIO, COM, A3,
LD
10 sheets