GL-1010 Administrator’s Guide 201
Troubleshooting Checklist
Resolving Network Connectivity and Printing Issues
Network
Configuration Check... Yes No
For
Instructions,
Go To...
NOTE: You can change network protocol settings using the copier Front Panel LCD or TopAccess
(Administration page).
Windows Environment:
MTCP/IP Protocol
MWindows Peer to Peer
networking services
MClients running on
Windows 95/98/2000/
Me or NT platform.
MUtilizing Peer to Peer,
LPR/LPD or IPP
printing services.
1Are the IP address properties
correctly set?
Next
Step
↓
→Configuring TCP/
IP Protocol Settings
on page 19.
2Is Microsoft Printing enabled?
Is the Microsoft Computer
Name (Device Name) unique
and the Workgroup name
valid and correctly entered?
Next
Step
↓
→Peer to Peer
Printing on page
134.
3If you are using LPR/LPD
printing, is the IP Address of
the GL-1010 correct?
Next
Step
↓
→Enabling LPR/LPD
Printing on page
156.
4If you are setting up IPP
printing, is the port
configuration and URL
correct?
Next
Step
↓
→Enabling IPP
Printing on page
156.
5Can you see the GL-1010 in
Windows Network
Neighborhood?
Next
Step
↓
→Cannot See GL-
1010 Device on
page 232.
6Were the proper printer drivers
installed?
Next
Step
↓
→Installing GL-1010
Windows Printer
Drivers on page
155.
7Is the driver’s port name
valid?
Next
Step
↓
→Driver Mapped to
Wrong Port on
page 243.
8Can you print to the GL-1010
device?
End →Cannot Print To
GL-1010 Device on
page 234.