GL-1010 Administrator’s Guide 233
User’s network
protocols do not
include the protocol
configured for the
GL-1010.
4Can you locate other
workstations that are in the
same network as the
GL-1010?
Next
Step
↓
→Check the
network settings
on the client
workstation to
make sure they
are compatible
with the controller
protocol settings.
Faulty or missing NIC
or network cable.
5Check link LED activity on the
hub and/or NIC of the GL-1010
and the client machine. Do the
hardware components appear
to be functioning properly
Next
Step
↓
→Contact your
To shi b a
authorized dealer
for support.
Possible device
name conflicts.
6Make sure that the device
name for the GL-1010 is
unique and verify that the
WINS and/or DNS server
database are not causing
potential naming conflicts with
the GL-1010 settings. If
necessary, change the
GL-1010 settings and then
reboot the GL-1010. After the
GL-1010 comes back online,
can you see the GL-1010
device in the network?
End Next
Step
↓
Modifying GL-1010
Settings on page
16 and Modifying
Device Settings on
page 27.
User’s network
protocol is out of
range.
7If the network environment is
using complex sub-net or
super-net structures, is the IP
address used by the GL-1010
within the network structures
range of valid addresses?
End →Please contact
your local
Network Support
Specialist for
further
assistance.
Cannot Find GL-1010 (Continued)
Possible Cause Check Yes No
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