GL-1010 Administrator’s Guide 229
CORRUPT CONTROLLER SOFTWARE
Controller Operating System Corrupt
Problem Description
It is possible that the GL-1010 controller’s NT operating system
may fail to start or may malfunction.
Corrective Action
Use the GL-1010 Auto-Recovery CD to restore the required
GL-1010 system files. Refer to Recovery Update on page 104 for
instructions.
OS Update Does Not Boot Off CD
Problem Description
During an OS update from CD-ROM, the OS Update Version
screen does not display or the LCD Touch Screens displays the
“Starting Controller, Please Wait” or “Shut-down in Progress,
Please Wait” Message for over ten minutes. This could indicate
that the CD-ROM itself is damaged or incorrectly inserted. Other
problems are more serious and may require contacting your
Toshiba authorized dealer for support.
Corrective Action
1Make sure that the CD has been inserted into the drive with
the label side up (showing).
2Check that you can read the CD from another drive. If the CD
is corrupt or damaged, contact your Toshiba authorized
dealer for support.