Toshiba GL-1010 all of the steps, contact a Toshiba authorized dealer for further assistance. , For Instructions,

GL-1010 Administrator’s Guide 205
all of the steps, contact a Toshiba authorized dealer for further
assistance.
Troubleshooting Checklist
Device Discovery
Possible Cause Check Yes No
For
Instructions,
Go To...
Networking
(protocol)
limitations or errors.
1Confirm that the protocol suite
installed on the client workstation
has been updated with the latest
software for the given operating
system. If your network only
supports the IPX/SPX protocol,
make sure that the most current
version of Novell Client software
is installed.
Next
Step
↓
→See the vendor’s
Web site for
information about
product updates
and technical
support.
2Print a GL-1010 startup page
from the copier. Does the
GL-1010 support the same
protocol as the network?
Next
Step
↓
→Modifying GL-1010
Settings on page
16.
3Change the protocol settings
from the copier’s control panel, if
necessary, and then reboot the
GL-1010 for the changes to take
effect. Repeat step 2. Was the
device discovered?
End Next
Step
↓
Modifying GL-1010
Settings on page
16
Unreachable
network segment.
4Check the GL-1010 startup page.
Are the IP Address and subnet
mask settings correct?
Next
Step
↓
→Modifying GL-1010
Settings on page
16
5Check the router the make sure it
is not filtering out the GL-1010
packets. Is the router processing
GL-1010 packets correctly?
Next
Step
↓
→Adjust the router
settings.
6Can another workstation within
the same network segment
discover the GL-1010?
Next
Step
↓
→Network
Connectivity
Problems on page
200.
7Check the startup page. Is the
MAC address part of the device
name?
Next
Step
↓
→Contact your
To shi b a
authorized dealer
for support.