Troubleshooting |
| WiLife User Guide | |||
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| Maintenance Problem |
| Solution |
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| I am unable to see my site or |
| To view your cameras remotely you need four items: proper Command Center |
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| configuration, an active WiLife Online account, Internet connectivity, and a compatible | ||
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| cameras from WiLife Online |
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| remote device. Check the following items: | ||
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| account |
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| • Ensure that you have created a WiLife Online account by registering at | ||
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| www.wilife.com. | |
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| • Verify that your account name | |
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| create your account. | |
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| • Test your account information accuracy by going to the Setup > Remote dialog and | |
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| clicking the Apply Changes button. | |
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| • Test your internet connection from your device by opening an Internet browser on the | |
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| device and going to the www.wilife.com site. | |
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| • Test the compatibility of your Internet Browser or Cell Phone by reviewing our | |
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| documented system requirements. |
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Status Lights
We incorporated Light Emitting Diodes (LEDs) as part of our design for the WiLife Camera, Power Supply, and USB receiver to make it easy to quickly diagnose many problems.
CAMERA STATUS LIGHTS
There are six status lights (LEDs) on the camera in various locations. Point the camera lens toward you with the three green LEDs on the
LED | Description |
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Top Green | Flashes when the camera captures a video frame |
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Middle Green | Flashes when the camera encodes a video frame |
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Bottom Green | Flashes when the camera sends a video frame to Command Center |
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Front Red | On when camera has power and flashes when it detects motion. Note that you |
| can disable this LED from the advanced camera setup |
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Bottom Green | Located near the network connector, the green light is on when the camera has |
| successfully started its internal software |
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Bottom Amber | Also located near the network connector, the amber light flashes when it sends |
| data over the network. It flashes slowly when communicating with the power |
| supply only and quickly when sending data to the Command Center application |
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POWER SUPPLY STATUS LIGHTS
There are five status lights on the WiLife Camera power supply.
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Top Green | Steady green when power supply has power |
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Middle Green | Steady green when the power supply is connected to the HomePlug network |
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Bottom Green | Flashes when sending and receiving data to the camera |
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Bottom Green | Located near the network connector, the green light is on when the camera has |
| successfully linked to the camera |
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Bottom Amber | Also located near the network connector, the amber light flashes when sending |
| and receiving data to the camera. It flashes slowly when communicating with the |
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