WiLife V2.5 manual Changing Your WiLife Online Login Name

User Guide

Changing Your WiLife Online Login Name

online.wilife.com > My Account > Change Login

Note: When you change your login name, your account will be disabled until you complete the process, as described below.

If the e-mail address you are using for your wilife.com login is no longer valid, please change login. A valid e- mail address will allow you to recover a lost password and use other services.

Note: If you do change your login, DO NOT FORGET TO UPDATE your Username and Password in your WiLife Command Center. Instructions below.

To change your login name, follow these instructions:

1)Go to online.wilife.com.

If you are logged in, the system will automatically open your My Cameras page. If not, you will need to enter your login name and password.

2)Click on My Account.

3)Click “Change Login.”

4)In the Current E-mail field, enter your current e-mail address.

5)In the New E-mail field, enter the e-mail address that you want to use for WiLife Online.

Note: It must be an active Internet e-mail address.

6)Re-enter the e-mail address in the Confirm E-mail field.

7)Click the button CHANGE USER LOGIN. An activation e-mail will be e-mailed to you.

8)Open your e-mail account and open the e-mail that was forwarded to you by WiLife. Follow the instructions in the e-mail.

9)Now that you have changed your WiLife Online Account login name, you must change the Email login name in the WiLife Command Center > Setup > Online tab screen. See “Create Your WiLife Online Account” for details.

If you do not change the E-mail on the Online tab screen in Command Center, then the Remote Viewing process will not recognize your account. Errors you may encounter include the following:

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