Setting System Options | User Guide |
|
|
Dr. Watson
A program error debugger that helps technical support troubleshoot program errors for computers running on a Windows Operating System.
Diagnostics Summary Report
The Diagnostics Summary screen displays comprehensive configuration and status details for your WiLife Command Center application such as error tests, WiLife Online status, disk usage, powerline USB adapter, powerline performance, bandwidth test, cameras, motion detection, and email notifications. These details are used by WiLife technical support staff to better troubleshooting problems.
Also, create a diagnostics report to send to WiLIfe technical support. Clicking the Send Info to Support will compile the diagnostics report (WiLIfeSupportInfo.ZIP file).
Diagnostics Compiling Note: While the diagnostics information is being collected, video from your cameras will be temporarily disabled.
Installation Note: Log files were created during the installation process in order to collect troubleshooting information. These files are included in your system's diagnostics summary.
78
